Housing Support Officer
7 months ago
**Immediate start available**
The role of Housing Support Worker is to provide ongoing support to individuals suffering from homelessness, mental health or those fleeing domestic abuse.
As a Housing Support Worker you will be working across multiple accommodations and attending a central office base regularly to complete the necessary admin.
You will be out in the community carrying out property checks, tenant visits and the necessary support tasks based on the needs of our individuals to help them regain control and independence making them feel a valued part of the community.
**Some day-to-day job responsibilities include**:
- Assessing the needs of people who need housing around the Birmingham area.
- Inspecting housing services and carrying out safety checks to ensure housing is safe and appropriate.
- Resolving issues and reporting to management.
- Carrying out regular property checks ready for inspections
- Giving advice and support to people who need help with everyday challenges and providing most suited accommodation.
- Setting up and arranging viewings
- Advertising properties on social media
- Preparing rooms ready for new individuals
- Gathering necessary documents required from individuals
**Useful skills required**:
- Great communication skills, to communicate clearly and respectfully with vulnerable people and make sure they understand the options which are open to them.
- Patience, empathy and being able to relate to people of all ages and backgrounds.
- Office administration skills.
- Organisation and self-management.
- Being able to stay calm and mentally resilient in challenging situations.
Training will be provided.
**Salary**: £10.00-£12.00 per hour
Expected hours: 37 per week
**Benefits**:
- Casual dress
- Company events
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Birmingham, B23 6TE: reliably commute or plan to relocate before starting work (required)
**Experience**:
- housing support officer: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
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