Neighbourhood Officer- Housing

2 weeks ago

Birmingham, United Kingdom Platform Housing Group Full time

**Are you passionate about making a difference and improving our Neighbourhoods?**

Now is a great time to join Platform, we are a dynamic, forward-thinking social housing business who offer employees an inclusive and supportive environment with excellent benefits and family friendly policies. This is a great opportunity for someone looking for a career in Social Housing, as you will have access to fantastic training and the opportunity to develop new skills.

Our Neighbourhood Officers are at the heart of what we do as an organisation. We have a great opportunity for a Neighbourhood Officer to join our Localities team providing a comprehensive housing management service, working with communities and neighbourhoods around South Birmingham localities such as Longbridge, Quinton, Kings Heath and Northfield.

You will be someone who takes a hands-on approach, helping customers to manage their tenancies and improve our neighbourhoods for everyone. Most of the time you will be out and about in your patch, working closely with customers to promote sustainable tenancies, and developing strong relationships with local communities.

**What you could be doing as one of our Neighbourhood Officers**:
The Neighbourhood Officer will be responsible for visiting customers providing advice, reviewing tenancies and identifying any problems. You will be regularly inspecting our estates, raising, reporting and monitoring to a successful conclusion any health and safety or safeguarding concerns.

You will also be responsible for playing a key role in developing strong relationships within local communities, working collaboratively with other agencies and Platform colleagues.

Other key responsibilities include managing and investigating tenancy issues such as anti-social behaviour, condition of property, fly tipping or safeguarding concerns. You will also undertake new tenancy sign-ups and accompanied viewings for new homes.

**Some things we need from you**:

- Experience of working in the social housing sector, particularly with a background of dealing with tenancy management, ASB and safeguarding.
- This will be a role well suited to someone with experience of working closely with customers to tackle complex issues.
- You will be proactive in your approach, organised and have the ability prioritise your time to meet timeframes.
- You will have excellent communication skills and a customer focused approach, understanding the importance of delivering a high standard of service.
- This role involves regular travel. A driving licence and use of your own vehicle or alternative means of getting to the required locations is essential.
- This role will require a basic DBS check.
- Interviews are currently scheduled to take place at our Birmingham Business Park office on Friday 24th May._

**Some of our great benefits include**:

- Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave
- Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
- Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
- Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more
- Pension scheme with minimum employee contributions of up to 3% and Platform will contribute up to 12% (inclusive of life assurance and dependent on employee contributions)
- Learning and Development opportunities
- Salary sacrifice electric vehicle scheme
- Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers

If this sounds like the ideal role for you and you’d like to find out more about this opportunity, please contact or click Apply.

**Join us and find your purpose at Platform**

Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people’s lives.

You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers.

Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy.

Platform Housing Group are committed to building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.

  • Neighbourhood Officer

    3 weeks ago

    Birmingham, United Kingdom Platform Housing Group Full time

    **Are you passionate about making a difference and improving our Neighbourhoods?** Our Neighbourhood Officers are the life and soul of what we do as an organisation. We have a great opportunity for a Neighbourhood Officer to join our Localities team, supporting and covering communities and neighbourhoods in North Birmingham, and Erdington. You will be...

  • Neighbourhood Sheltered Officer

    4 weeks ago

    Birmingham, United Kingdom RSR Housing Full time

    RSR is a public safety, Housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. RSR Justice are currently recruiting on behalf of our client based in Birmingham for a...

  • Neighbourhood Officer

    6 days ago

    Birmingham, United Kingdom Citizen Housing Group Full time

    **Salary - **£28,606 - £33,683** **Position: Full time, 37 hours per week** **Location: Birmingham / Hybrid** **We are brave, we are ambitious, we are honest, and we are Citizen!** Our Birmingham Neighbourhoods teams manage around Approx 9,000 customer homes within Birmingham and the West Midlands area. As Neighbourhood Officer, you will be...

  • Neighbourhood Officer

    13 hours ago

    Birmingham, United Kingdom niyaapeople.co.uk Full time

    An organisation in Birmingham area looking for a Neighbourhood Officer to join their team on a temporary contract - covering mainly Birmingham patch. This role is offering a great opportunity to work within an established company, gain more knowledge in the housing sector and a competitive rate with weekends off. Neighbourhood OfficerMon-Fri/ 37 hour...

  • Neighbourhood Officer

    15 hours ago

    Birmingham, United Kingdom Niyaa People Ltd Full time

    An organisation in Birmingham area looking for a Neighbourhood Officer to join their team on a temporary contract - covering mainly Birmingham patch. This role is offering a great opportunity to work within an established company, gain more knowledge in the housing sector and a competitive rate with weekends off. Neighbourhood OfficerMon-Fri/ 37 hour...

  • Neighbourhood Officer

    3 days ago

    Birmingham, United Kingdom Birmingham City Council Full time

    Neighbourhood Officer - South Team This is a fantastic opportunity to join Birmingham City Council's Housing Management service and provide a real difference for the tenants of this city. This is an opportunity to join the Tenancy Services Team as a GR3 Neighbourhood Officer. This is a vital role within our service as it is providing a visiting service to...

  • Neighbourhood Officer

    10 hours ago

    Birmingham, United Kingdom Service Care Solutions Full time

    Neighbourhood Officer Birmingham, UK Temp Full Time - Hybrid We have had an exciting opportunity become available, to join a team based in Birmingham as a Neighbourhood Officer. This is a full time, temporary position with an initial contract period of 3 months. The postholder will carry out estate walkabouts, communal inspections, identify and deal with...

  • Neighbourhood Officer

    4 weeks ago

    Birmingham, United Kingdom Birmingham City Council Full time

    Neighbourhood Officer Permanent position Working 36.5 hours per week **About us** This is a fantastic opportunity to join Birmingham City Council's Housing Management service and provide a real difference for the tenants of this city. We currently have one vacancy on the Think Family (TF) team as a GR3 Neighbourhood Officer. This is a vital role within...

  • Neighbourhood Officer

    2 hours ago

    Birmingham, United Kingdom Service Care Solutions Full time

    Neighbourhood OfficerBirmingham, UKTempFull Time - HybridWe have had an exciting opportunity become available, to join a team based in Birmingham as a Neighbourhood Officer. This is a full time, temporary position with an initial contract period of 3 months. The postholder will carry out estate walkabouts, communal inspections, identify and deal with untidy...

  • Neighbourhood Officer

    2 weeks ago

    Birmingham, United Kingdom Birmingham City Council Full time

    Neighbourhood Officer: This is an exciting and challenging role based in the Neighbourhood Services East Team. You will be expected to have a high level of customer care and computer skills. You should be able to visit various locations on the East to Identify issues around Fly tipping on Housing land. Using Engagement, Education and Enforcement to educate...

  • Neighbourhood Officer

    4 weeks ago

    Birmingham, United Kingdom Citizen Full time

    **Work pattern**:Monday to Friday, 37 hours per week **Type**:Permanent **We are brave, we are ambitious, we are honest, and we are Citizen!** **Our customer’s have spoken, and we have listened!** Following customer feedback, we have created brand new Neighbourhood Officer vacancies to support our communities by providing more visibility out on our...

  • Neighbourhood Sheltered Officer

    3 weeks ago

    Birmingham, United Kingdom Job&Talent Full time

    We recruiting for Neighbourhood Officers to work in the Birmingham areaJob PurposeTo assist the Housing Officer to deliver a consistent, excellent, reliable, customer focused Housing Management undertaking the full range of housing management duties which may vary according to the size and profile of the area click apply for full job details

  • Neighbourhood Sheltered Officer

    3 weeks ago

    Birmingham, United Kingdom Job&Talent Full time

    We recruiting for Neighbourhood Officers to work in the Birmingham area Job Purpose To assist the Housing Officer to deliver a consistent, excellent, reliable, customer focused Housing Management undertaking the full range of housing management duties which may vary according to the size and profile of the area. Using prevention, early intervention,...

  • Neighbourhood Sheltered Officer

    2 weeks ago

    Birmingham, United Kingdom Job&Talent Full time

    We recruiting for Neighbourhood Officers to work in the Birmingham area Job Purpose To assist the Housing Officer to deliver a consistent, excellent, reliable, customer focused Housing Management undertaking the full range of housing management duties which may vary according to the size and profile of the area. Using prevention, early intervention,...

  • Neighbourhood Sheltered Officer

    3 weeks ago

    Birmingham, United Kingdom Job&Talent Full time

    We recruiting for Neighbourhood Officers to work in the Birmingham areaJob PurposeTo assist the Housing Officer to deliver a consistent, excellent, reliable, customer focused Housing Management undertaking the full range of housing management duties which may vary according to the size and profile of the area. Using prevention, early intervention, education...

  • Housing Officer

    3 weeks ago

    Birmingham, United Kingdom Spring Housing Association Full time

    Do you have an interest in working with vulnerable adults at risk of homeless? Are you seeking a new challenge or the next step in your career? If so, we are looking to recruit motivated and experienced Housing Officers (TSW) to join our charity. You will be responsible for supporting customers to actively live healthy, happy independent lives within their...

  • Neighbourhood Sheltered Officer

    1 day ago

    Birmingham, United Kingdom Job&Talent Full time

    We recruiting for Neighbourhood Officers to work in the Birmingham areaJob PurposeTo assist the Housing Officer to deliver a consistent, excellent, reliable, customer focused Housing Management undertaking the full range of housing management duties which may vary according to the size and profile of the area. Using prevention, early intervention, education...

  • Neighbourhood Sheltered Officer

    4 weeks ago

    Birmingham, United Kingdom Red Snapper Recruitment Limited Full time

    RSR is a public safety, Housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. RSR Justice are currently recruiting on behalf of our client based in Birmingham for a...

  • Neighbourhood Sheltered Officer

    4 weeks ago

    Birmingham, United Kingdom Red Snapper Recruitment Limited Full time

    RSR is a public safety, Housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience.RSR Justice are currently recruiting on behalf of our client based in Birmingham for a...

  • Neighbourhood Sheltered Officer

    2 weeks ago

    Birmingham, United Kingdom Red Snapper Group Full time

    RSR is a public safety, Housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. RSR Justice are currently recruiting on behalf of our client based in Birmingham for a...