Customer Service Administrator

3 days ago


Harpenden, United Kingdom Red Door Recruitment Full time

We’re recruiting for an experienced Customer Service Administrator to join a successful, international pharmaceutical business based in Harpenden.

Within this role you will be using your initiative, your ability to prioritise and working with a wide range of products from all over Europe. This is for a successful, stable and supportive company based in beautiful offices in Harpenden.

You will work within a friendly and small team within a busy and interesting role where you will be processing customer orders for products sourced internationally.

**What’s in it for you**
- Salary: up to £26k, depending on experience and a Christmas bonus of 1 month’s salary
- Hours: Mon - Thurs 8:30am - 5pM/Fri 8:30am - 4pm
- 25 days holiday plus additional one day per year, up to 30
- Onsite gym and health insurance
- Pension scheme up to 12%
- Death in service
- Free eye tests, dental plan
- Free travel insurance

**Key Responsibilities**
- A multi-faceted role working with customer orders, enquiries and reviewing documents
- Approving, generation and sending sales invoices, credit/debit notes using SAP
- Contact suppliers and coordinate requirements
- Maintain customer and product files
- Amend and maintain pricing files as requested by relevant department managers
- Stock monitoring, replenishing and rotation

**What the employer is looking for**
- Customer Service experience
- Graduates looking for their first role will be considered
- Ideally familiar with SAP but not essential
- Naturally numerical
- Ability to multi-task, meet deadlines and work under pressure
- Excellent attention to detail
- Confident and clear communicator with ability to speak to all levels
- Enthusiastic approach to learning
- Flexible to work additional hours if required
- Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website._

**Salary**: Up to £26,000.00 per year

Additional pay:

- Yearly bonus

**Benefits**:

- Company pension
- Gym membership
- Life insurance
- Private dental insurance
- Private medical insurance

Schedule:

- Monday to Friday

Reference ID: JD2780



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