E-commerce Specialist

6 months ago

London, United Kingdom A Bathing Ape® | I.T Nowhere (UK) Limited Full time

JOB TITLE**:E-Commerce Specialist**

LOCATION: London, United Kingdom

JOB TYPE: Full-time, Permanent

REPORTING TO: Operations Manager

**About BAPE**

BAPE is a leading premium streetwear brand that offers iconic designs and original patterns such as "BAPE® CAMO", "BAPE STA", "SHARK HOODIE" and "BABY MILO®". In its global expansion, BAPE now has presence worldwide in the US, UK, China and various Asian countries. Best-known for its unique collaborations, it is highly supported by a wide range of fashionistas.

**Job Overview**

At BAPE, we believe in creating a culture of respect and inclusion. It is hugely important to our organization that team members actively support one another as we are all working towards a common goal, which is to deliver exceptional customer service and provide a delightful shopping experience. In contribution to the business’ growth and success, you will be given the opportunity to work cross-functionally and engage in ad-hoc projects on some occasions. We value creative, collaborative work ethic whilst maintaining a high level of professionalism and conduct.
- On a daily, weekly and monthly basis monitor and analyse sales, creating relevant reports to illustrate and support actions to optimise trade, proposing solutions to management team to boost poor sellers/optimise bestsellers to increase conversion rate.
- Analyse online reports, customer engagement and site conversion to understand the sales curve and report findings to drive growth
- Identifying opportunities to further maximize online sales and profitability
- Create NPD trackers for all new launches, updating twice weekly for all relevant markets. Feedback any key findings to management, providing actionable recommendations
- Work closely with the team, monitoring stock deliveries and ensuring a timely launch and update of products.
- Ensure all relevant products are displayed correctly and in-line with brand expectations and guidelines.
- Oversee and manage all eCommerce and website imagery.
- Work closely with management to align the topics for newsletter/EDM and assist with the development and ensure the newsletter published on schedule
- Provide suggestions to management to drive traffic to our site to increase sales and keep monitoring the performance
- Review and provide competitor analysis report and provide to new e-commerce trend
- Optimise the customer experience/journey by reviewing the content and layout across the site.

**Requirements**:

- Minimum 3 years experience in an E-commerce/Marketplace role, ideally within an international retail environment.
- Knowledge of European Market is essential for this role.
- Strong PC Skills - Advanced Excel, Word, PowerPoint
- Analytically minded
- Confident using Shopify, Google Analytics, AdWords, Search Console and CMS/E-Commerce platforms
- Self-motivated, organised, and enthusiastic with a flexible attitude and approach to work as well as the ability to work on own initiative.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Employee discount
- Store discount

Schedule:

- Monday to Friday

**Experience**:

- E-commerce: 3 years (required)
- E-commerce (EU): 2 years (required)

Work Location: In person

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