E-commerce Operations Specialist

4 weeks ago


London, Greater London, United Kingdom Mous Products Limited Full time

We are Mous Products Limited, a tech accessories company with a passion for innovation and customer satisfaction. We're looking for an exceptional E-commerce Operations Specialist to join our team in London.

Job Summary

This is a fantastic opportunity to work with a fast-paced e-commerce business, driving growth and commercial success through data-driven insights and strategic decision-making.

About the Role

As an E-commerce Operations Specialist, you will be responsible for managing the day-to-day operations of our e-commerce channel, ensuring seamless customer experiences and maximising revenue potential. You will work closely with cross-functional teams, including marketing, product, and sales, to drive business growth and improve customer engagement.

  • Develop and implement data-driven strategies to drive e-commerce growth and improve customer experience.
  • Analyse commercial campaign and product launch processes to identify areas for improvement and develop solutions to enhance site performance and increase average order value.
  • Collaborate with the product and development teams to design and implement new features and tools to improve user experience and conversion rates.
  • Work with the analytics and insights team to develop and maintain reports and dashboards to track key performance indicators (KPIs) and make data-driven decisions.

This role requires strong analytical and problem-solving skills, excellent communication and project management abilities, and the ability to work effectively in a fast-paced environment.

About Our Offer

We offer a competitive salary of £55,000 - £65,000 per annum, depending on experience, plus benefits, including flexible working hours, cycle to work scheme, employee pension scheme, and 30% discount on all Mous products.



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