E-commerce Operations Manager

2 days ago


London, Greater London, United Kingdom Selfridges Full time
Job Title: E-commerce Operations Manager

Estimated Salary: £60,000 - £80,000 per annum

About the Role

We are looking for an experienced E-commerce Operations Manager to join our team at Selfridges. As a key member of our digital operations team, you will be responsible for ensuring the smooth end-to-end customer journey across our e-commerce platform.

The successful candidate will have a strong understanding of digital merchandising systems and analytics tools, with experience of using data to inform business decisions. You will work closely with the trading team and commercial calendar to create operational plans that drive performance KPIs, and own the onsite performance of your division, reporting and analysing key metrics.

This is an exciting opportunity to join a leading luxury retailer and contribute to the development of our e-commerce strategy. If you are a detail-oriented individual with a passion for digital operations, we encourage you to apply for this role.



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