Administrator

7 months ago


Royal Tunbridge Wells, United Kingdom NELFT North East London Foundation Trust Full time

Ensure that complex calls from anxious and distressed clients are passed to appropriate person to be responded to effectively and appropriately, or escalated to senior staff member if appropriate Respond to enquiries, and take appropriate action on behalf of the service, either by telephone, personal contact or correspondence, within agreed time limits. Manage and maintain an efficient administrative system on behalf of others. Draft general correspondence on behalf of own service. Accurately produce reports, correspondence and documents from a variety of sources including material from dictation, audio or manuscripts within agreed timescales (not including medical reports).

Work without supervision and ensure urgent situations are addressed swiftly. Ensure workload is managed and prioritised appropriately. Arrange and take minutes or notes at meetings that are intended for internal review only. Type medical or other reports as required Input generic data into organisational systems or in-house records.

Printing of simple reports ie training records or basic clinical info Cover other teams/services, where necessary, which may require working on other sites.


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