Customer Service Representative
3 months ago
**Summary**:
- Hours: Monday - Friday, 12:30 - 18:00 (Saturday pro-rata, approx 1 of 4-6)
- £11.75 - £12.90 potential through in-house training/certification
- Permanent contract
- Private medical insurance
**Daily duties include**:
- Answering calls, taking accurate contact information and messages
- Booking appointments and updating online diaries or software
- Managing and updating client portfolios
**Skills required**:
- Fast typing speed
- Strong computer literacy
- Good spelling and grammar
- Problem-solving skills
**Additional role details**:
- Potential for additional payment via generous commission scheme.
- Please note e-PA will not consider home workers.
**Application process**:
1) Please contact us via 01983861000 for a brief phone interview
2) If successful, you will be invited for a scheduled online interview
3) If successful, you will be invited for a technical test at our office
4) If successful, you will be invited to spend some time at the office to observe the job first-hand and answer any questions
**Job Types**: Part-time, Permanent
Part-time hours: 25-30 per week
**Salary**: £11.75-£12.90 per hour
**Benefits**:
- Private dental insurance
- Private medical insurance
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Isle Of White: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
- Typing: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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