Customer Service Representative
4 days ago
Job Title: Customer Service Advisor
Job Overview:
A Customer Service Representative acts as an initial point of contact for customers, providing them with product and service information while addressing any emerging problems. The successful candidate will possess professionalism, customer focus, patience, empathy, and strong communication skills, both written and verbal.
Key Responsibilities:
- Manage incoming customer inquiries
- Provide product and service information
- Address customer complaints and offer solutions
- Build relationships with customers
- Provide technical assistance
- Follow communication procedures and guidelines
Requirements and Skills:
- Customer support or product/industry experience is advantageous
- Strong communication skills and a process-driven attitude are essential
- Familiarity with software systems is a plus
- Customer focus and adaptability are key
- Excellent multitasking, prioritization, and time management skills
- Team player with a willingness to assist colleagues
About the Role:
This is a fantastic opportunity to join a dynamic team at Adecco, where you will have the chance to develop your skills and build a successful career in customer service.
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A supportive and collaborative work environment
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