Customer Care Coordinator

2 weeks ago


Leicester, United Kingdom TSR Full time

We are recruiting for a Customer Care Coordinator to join our clients Customer Services department on a full-time and permanent basis.

Our client is a high-end Housebuilder and you must have relevant experience of scheduling repairs to be successful.

On a daily basis you will be;
- Liaising with sub-contractors
- Undertake the Home Quality Inspection of properties.
- Actively be involved with Site/Sales teams to ensure an awareness of the properties that are due to complete.
- Input the relevant data onto the IT system to notify successful completion of the Home Quality Inspection.
- Prepare and distribute an advisory report to the Site Manager, Construction Team and relevant Directors/Managers to confirm the issues identified.
- Monitoring work and timescales of technicians
- Supporting in the procurement of materials and labour
- Scheduling the diaries of Maintenance Operatives
- Maintaining and efficient electronic filing system

**Job Type**: Permanent

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Life insurance
- On-site parking
- Private medical insurance

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Quarterly bonus

Ability to commute/relocate:

- Leicester, Leicestershire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- New Build Housing: 1 year (required)

Work Location: One location

Reference ID: ABCCCLEICEST


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