Care Co-ordinator

3 weeks ago

Leicester, United Kingdom JEWEL HOMECARE LTD Full time

**Jewel Home Care Ltd is a growing and experienced support provider, offering speacialist care. We provide intensive one to one tailored support to people with mental health, physical disability, sensory impairement, dementia, learning disabillty and people on the end of life Pathway, older Adults 65 yrs and over, and younger Adults 18yrs plus.**

**At Jewel Home Care, we love caring, we believe the right care create the biggest positive impact, our ethos and standards ensure our clients gets Care without compromise.**

**Our Goal is to continually improve our standards and embed them into a culture of excellence.**

Jewel Home Care Ltd are looking for an outgoing and empathic individual with excellent communication skills who enjoys empowering and supporting others.

Being a Care Coordinator is about more than just rota management. You will be responsible for supporting the Manager with Business Growth and ensuring we are always delivering care without compromise to our clients.

We pride ourselves on delivering care that truly meets the needs of the individual we support, and your role will be fundamental to ensuring this happens every day by matching Customers and Carers not only based on availability, but also personality.

**Responsibilities of the role: (But not limited too)**
- Rostering staff to provide a safe & efficient delivery of service to our clients.
- To take joint responsibility for the provision of care in your allocated locality.
- Monitor community care workers & carry out supervisions & appraisals.
- Liaise with other professionals involved in the service users care.
- To support and / or be included in the On-Call service during out of hours.

**Skills and abilities**:

- Able to work as part of a team as well as under own initiative
- Skilled logistics
- Highly organised and able to prioritise.
- Good oral and written communication skills
- Knowledge of domiciliary care provision.

**Preferable**:

- Have or be willing to work towards a QCF (NVQ) level 3 in Care/ Management or equivalent.
- Domiciliary Care experience.

**Required**:

- IT skills
- Excellent customer service skills

**Personal Qualities**:

- Pleasant, helpful, good concise telephone manner with customer focus
- Flexibility to cope with changing demands and priorities
- Calm under pressure
- Own transport essential
- A strong focus on teamwork

**Salary**: £22,000.00 per to Friday

**Salary**: £21,291.00-£23,014.00 per year

**Benefits**:

- Flexitime

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Leicester: reliably commute or plan to relocate before starting work (required)

**Experience**:

- providing care: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Expected start date: 20/08/2023

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