Clinic Co-ordinator
3 weeks ago
Full time (37.5hours) Based at the Leicester Royal Hospital but cross site working will be required as and when needed.
Do you have good organisational skills?
Do you process excellent communication skills?
The Gastro Admin team at UHL are looking for full-time clinic co-ordinators working Monday to Friday.
The post holder will need to be an excellent communicator with strong interpersonal skills who can acknowledge the pressures on the medical staff to ensure that patient pathways are delivered in a timely and efficient manner.
This is a varied and exciting role. You will be responsible for the flow of patients through the outpatients' department, preparing medical notes, and booking and cancelling appointments. You will also work closely with the General Surgery consultants and nurse specialists.
Primary duties are to provide administrative support to the CMG area, specifically supporting the General Surgery administration team.
The post holder will manage an agreed number of outpatient clinics for the Medical Team, liaising with patients, carers and staff at all levels.
We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children’s Hospital and run one of the country’s leading heart centres.
Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.
We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.
Our purpose is to provide ‘Caring at its best’ and our staff have helped us create a set of values that embody who we are and what we’re here to do. They are:
- We focus on what matters most
- We treat others how we would like to be treated
- We are passionate and creative in our work
- We do what we say we are going to do
- We are one team and we are best when we work together
Our patients are at the heart of all we do and we believe that ‘Caring at its best’ is not just about the treatments and services we provide, but about giving our patients the best possible experience.
**About the University Hospitals of Leicester NHS Trust**: (leicestershospitals.nhs.uk)
Booking Outpatient Appointments
- Register all paper or electronic (Choose and Book) referrals, date stamp and identify breech date against national and local waiting time targets.
- Chasing missing Choose and Book referral letters liaising with GPs
- To register all new referrals on HISS within 24 hours of receipt.
- Registration of tertiary referrals ensuring correct referral to treatment start date identified, in line with Trust process.
- To issue new hospital numbers to patients new to the UHL and compile new case notes with front sheet, labels and relevant inserts.
- To ensure all new patients are placed on a waiting list and appropriate partial booking letters are sent prior to their impending appointment keeping within breech guidelines and current Trust Policy.
- Monitor closely patient’s progress throughout the partial booking process ensuring the Waiting List Manager and Admin Manager are aware of any problems.
- Be responsible for liaising with Consultants as to the urgency of appointments and sending out appropriate letters.
- To receive appointment letters and take responsibility for liaising with Consultants as to the urgency of the appointment required.
- To arrange new appointments on the HISS system in line with the booking rules of the clinic, thus ensuring that all outpatients receive appropriate and timely appointments.
- To be responsible for the reduction or cancellation of clinics in liaison with medical staff, management team and the individual consultant guidelines.
- Adhere to the individual consultant guidelines for overbooking of clinics.
- Co-ordinate requests for appointments from wards, other hospitals and medical secretaries ensuring that each patient receives the appropriate follow up appointment.
- Identify Overseas Visitors according to Trust Policy, notifying the Planned Care Overseas Lead and the Waiting List Manager immediately.
- To ensure that ambulance transport is ordered for patients if necessary via the ambulance booking procedures, ensuring that timely and appropriate transport is provided for outpatient requirement.
- Provide a central point of enquiry for GP’s secretaries, health visitors, other hospitals, patients and their relatives.
- Ensure that all 2-week wait referrals are dealt with in a timely manner and any problems reported to the Admin Manager immediately.
Case Note Management
- To be responsible for the preparation of case notes for outpatient clinics, ensuring that all relevant x-rays, test results and other information are available to the medical te
-
Clinical Trials Co-ordinator
7 days ago
Leicester, United Kingdom University of Leicester Full time**About the role**: This maternity cover post is an exciting opportunity for a suitably qualified person to be a part of a dynamic multi-disciplinary team engaged in the delivery of cutting-edge clinical trials. The post is based in the HOPE Cancer Trials Centre at the Leicester Royal Infirmary and will have a significant role in the Leicester Cancer...
-
Clinical Trials Co-ordinator
6 days ago
Leicester, United Kingdom University of Leicester Recruitment Team Full time**About the role**: This maternity cover post is an exciting opportunity for a suitably qualified person to be a part of a dynamic multi-disciplinary team engaged in the delivery of cutting-edge clinical trials. The post is based in the HOPE Cancer Trials Centre at the Leicester Royal Infirmary and will have a significant role in the Leicester Cancer...
-
Clinic Co-ordinator
5 days ago
Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full timeFull time (37.5hours) Based at the Leicester General Hospital but cross site working will be required as and when needed. Do you have good organisational skills? Do you process excellent communication skills? The General Surgery Admin team at UHL are looking for full-time clinic co-ordinators working Monday to Friday. There are 3 posts and they will be...
-
Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full timeThe post holder will provide an efficient, confidential and professional administration support service to the Specialist Palliative Care Team. This will include administration and co-ordination of a patient’s pathway from receipt of referral through to the outpatient clinic, addition of waiting lists through to final discharge from service and general...
-
Urology Clinic Co-ordinator
4 weeks ago
Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full timeWe are currently looking for a hard working, enthusiastic and friendly person to join the administrative team within the Urology Department(CHUGGS), based on the Leicester General Hospital site. You must be able to remain calm and pleasant at all times, be able to use your initiative and to be able to work unsupervised. Experience of the HISS patient...
-
Leicester, United Kingdom LOROS Hospice Full time**JOIN THE LOROS TEAM**: **Job description**: **Responsibilities & Requirements**: An exciting opportunity has arisen for an Administrator/Co-ordinator, based initially within the day therapy and out patient team. Working as part of a team you will facilitate and co-ordinate efficient administration providing a service to patients, relatives, visitors,...
-
Bed Co-ordinator
5 days ago
Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full timeWe require an enthusiastic and well organised individual to work as a Bed Coordinator for GI Surgery, Haematology & Oncology & Urology and Gastroenterology at Leicester Royal Infirmary, Leicester General Hospital and Glenfield Hospital. This position requires the post holder to co-ordinate and organise effective bed usage in an extremely fast moving...
-
Integrated Asthma Mdt Co-ordinator
5 days ago
Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full timeAn exciting opportunity has arisen for a highly motivated and enthusiastic person to join the integrated/ secondary care asthma service in Leicester. The successful applicant will support the LLR asthma virtual ward programme and the integrated/secondary care asthma service at Glenfield Hospital. The NHS is embracing new models of care, such as virtual...
-
Clinic Coordinator
4 weeks ago
Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full timeThis is a varied and interesting role and you will be responsible for the flow of patients through the outpatients department and the preparation of medical notes, booking and cancelling of appointments. You will also be working very closely with the Chemical Pathology Consultants. Primary duties are to provide an administrative support to the CMG area,...
-
Waiting List Co-ordinator
5 days ago
Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full timeIf you're looking for a rewarding career that comes with a sense of achievement then look no further. An exciting opportunity for a Waiting List Co-ordinator has arisen within General Surgery, we have roles available at the LRI & GH, however cross-site cover will be required depending on service needs We’re looking for capable and adaptive individuals to...
-
Clinic Coordinator
4 weeks ago
Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full timeWe have an exciting opportunity for a full/part time Clinic Coordinator to join the RRCV Clinical Management Team working in Respiratory. We are looking for an enthusiastic and motivated individual to assist with the out-patient clinics for a number of consultants and for all administrative tasks from referral to discharge. Team working is most important in...
-
Clinic Co-ordinator, Emchc
3 days ago
Leicester, United Kingdom University Hospitals of Leicester Full timeAn exciting opportunity has arisen for a full time Band 2 Clinic Coordinator to join the East Midlands Congenital Heart Centre Administration Team based at the Leicester Royal Infirmary, alongside the Leicester Children's Hospital. The post holders will be part of the Congenital Cardiology Administration Team and will provide an efficient and comprehensive...
-
Next Steps Co-ordinator
4 weeks ago
Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full timeAn exciting opportunity has arisen for a proactive and enthusiastic individual to join the General Surgery Department as we transform our Cancer services in line with the National Faster Diagnosis Programme objectives. The effective management of Cancer pathways is vital to ensuring trust compliance against national waiting times targets. Next Steps is a...
-
Clinic Coordinator for Infectious Diseases
5 days ago
Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full timeThe post holder will be responsible for ensuring the effective day to day administration and co-ordination of clerical procedures concerning outpatient clinics in line with National Policy and locally agreed guidelines. Specifically, the post holder will ensure that departmental systems and working practices involving the management of outpatients keep pace...
-
Clinic Coordinator
6 days ago
Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full timeThe post holder will be responsible for ensuring the effective day to day administration and co-ordination of clerical procedures concerning outpatient clinics in line with National Policy and locally agreed guidelines. Specifically, the post holder will ensure that departmental systems and Division wide working practices involving the management of...
-
Associate Clinical Research Practitioner
5 days ago
Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full timeNIHR Leicester CRF, Research Space, Leicester Royal Infirmary You will often be the first point of contact with the research team, so it is vital that you are both welcoming and professional in your approach to all. You must have a good standard of general education, be a good, clear communicator and be confident and calm in all situations. As a key member...
-
Clinical Research Fellow
2 weeks ago
Leicester, United Kingdom University Of Leicester Full timeAbout the role In this varied research role, you will be working within the Leicester Biomedical Research Centre, Departments of Cardiovascular Sciences at the University of Leicester and Cardiology at Glenfield Hospital undertaking clinical cardiac electrophysiology research. You will mainly focus on two streams of work; these will be to undertake research...
-
Clinic Coordinator
5 days ago
Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full timeThe post holder will be responsible for ensuring the effective day to day administration and co-ordination of clerical procedures concerning outpatient clinics in line with National Policy and locally agreed guidelines. Specifically, the post holder will ensure that departmental systems and Division wide working practices involving the management of...
-
Clinic Coordinator
6 days ago
Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full timeThe post holder will be responsible for ensuring the effective day to day administration and co-ordination of clerical procedures concerning outpatient clinics. Specifically, this post will be responsible for supporting UHL outpatient clinics across-site, both at Glenfield Hospital and at Leicester General Hospital. - To locate all patient records and...
-
Waiting List Co-ordinator
4 weeks ago
Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full timeThe UHL Thoracic Surgery Department is an emergency-led service, based at Glenfield Hospital. The unit is a centre of excellence within the UK and also enjoys international recognition. This will be based on a fix term/Secondment contract 37.5 hours a week Monday -Friday. An exciting opportunity has arisen for an enthusiastic and dedicated Pathway...
