Clinic Coordinator

1 month ago


Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

We have an exciting opportunity for a full/part time Clinic Coordinator to join the RRCV Clinical Management Team working in Respiratory. We are looking for an enthusiastic and motivated individual to assist with the out-patient clinics for a number of consultants and for all administrative tasks from referral to discharge. Team working is most important in this role but you will also be required to work independently on occasions.

Respiratory Medicine & Allergy are busy services and are some of the largest users of outpatients clinic space at the Glenfield Hospital site. We are a team that strive to provide the highest quality of patient care which is made possible by the hard work of our admin team working alongside amazing and dedicated nursing & clinical teams to run our clinics.

Respiratory Medicine is made up of general respiratory clinics as well as several specialized clinics such as severe asthma, COPD, ILD, PCD to name a few.

Experience in HISS Patient System would also be desirable but not essential as we will provide training for this.

If you are a highly organized person who would love a challenge and likes to keep busy then this is the job for you.

You will be providing a reception service for the out-patient clinics which includes prepping and sitting clinics so experience in customer service along with excellent communication skills will be essential for this role.

The post holder will be responsible for ensuring the effective
day to day administration and co-ordination of clerical procedures concerning outpatient clinics and in the Division in line with National Policy and locally agreed guidelines.

Specifically, the post holder will ensure that departmental systems and Division wide working practices involving the management of outpatient keep pace with organisational development activities.

To establish good communication skills and collaborative working with immediate colleagues, Consultants, Medical Secretaries and Support Teams.

To work closely with Operational and Service Managers to address and resolve any issues.

We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children’s Hospital and run one of the country’s leading heart centres.

Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.
We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.

Our purpose is to provide ‘Caring at its best’ and our staff have helped us create a set of values that embody who we are and what we’re here to do. They are:

- We focus on what matters most
- We treat others how we would like to be treated
- We are passionate and creative in our work
- We do what we say we are going to do
- We are one team and we are best when we work together

Our patients are at the heart of all we do and we believe that ‘Caring at its best’ is not just about the treatments and services we provide, but about giving our patients the best possible experience.

**About the University Hospitals of Leicester NHS Trust**: (leicestershospitals.nhs.uk)

See Supporting Documents for a more detailed job description and person specification.

Detail the main working relationships that the post holder will be required to develop.
- To establish good communication skills and collaborative working with immediate colleagues, Consultants, Medical Secretaries and Support Teams.
- To work closely with Administration Manager to address and resolve any issues.
- Outpatient Clinic Co-ordination
- To locate all patient records and prepare them for the clinic in line with Directorate Guidelines ensuring appropriate patient correspondence is present.
- Prepare a pulling list from the HISS system at least 2 weeks in advance and inform the Imaging department of all x-rays that need to be requested.
- Ensure that all other tests and investigations are present in the hospital notes prior to the patient’s appointment.

Search and request all missing notes in line with Division Guidelines.
- Request any foreign notes well in advance of the patient’s appointment date.
- Liaise with wards and medical secretaries in connection with changes to appointments or reduction of clinics.
- Responsible for queries and enquiries regarding appointments.
- To offer a reception service to the patients on clinic utilising the HISS system to document their arrival and their outcome at the end of their consultation.
- Ensure accurate patient demographic information is sought at the clinic appointment and that both the hospital notes and HISS system are updated accordingly.
- To ensure that HRG sheets are completed with correct procedu



  • Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

    Job summary Within the Paediatric team be accountable for the day to day administration and coordination of clerical procedures concerning out patients clinics and accurate timely patient data quality through proficient use of the computerised patient administration system. To work closely as part of a forward thinking team, providing a high standard...


  • Leicester, United Kingdom The New Futures Project Full time

    **Salary & benefits** £26,000 (30 hours pro rata), generous pension. **Job Summary**: We have an exciting new opportunity to join our thriving and dynamic team as a counselling coordinator. We are recruiting a highly organised, passionate and pro-active counselling coordinator to work on-site at our building on London Road, Leicester. The New Futures...


  • Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

    This is a great opportunity to work in the HOPE Cancer Trials Centre. We have an ever changing diverse portfolio of clinical haematology and oncology trials including those exploring compounds at the early stages of development. Working predominantly on oncology and haematology trials, you will liaise closely with clinical research nurses and other members...


  • Leicester, United Kingdom Active Herefordshire & Worcestershire Full time

    The role of Competition Coordinator will join our team with the purpose of administering student activity at DMUsport, including but not limited to; BUCS leagues and events, Local League, Club training and performance team programmes.The role will also be the main point of contact for student queriesrelated to all aspects of performance including...

  • Project Coordinator

    1 month ago


    Leicester, United Kingdom University of Leicester Full time

    **About the role**: As Project Coordinator, you will be responsible for coordinating the recruitment activities across Professor Pratik Choudhary’s research portfolio and supporting his research team on specific multicentre research trials for people with diabetes in particular the FREEDM3 clinical trial. The recruitment targets for Professor...


  • Leicester, United Kingdom Leicestershire Partnership Trust Full time

    To work autonomously taking overall responsibility for care, quality and clinical activity by providing specialist professional nursing leadership and guidance, clinical advice and management in relation to the key dimensions of health care quality: - Patient safety - The effectiveness of all health care interventions - Patient experience - The environment...


  • Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

    An exciting opportunity has arisen for a full time Band 2 Clinic Coordinator to join the East Midlands Congenital Heart Centre Administration Team based at the Leicester Royal Infirmary, alongside the Leicester Children's Hospital. The post holders will be part of the Congenital Cardiology Administration Team and will provide an efficient and comprehensive...


  • Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

    1 Permanent & 1 Fixed-Term Post There are exciting opportunities to come and work for a forward thinking and fast growing dept. If you want a challenge this is the role for you. We are a busy department who is rapidly expanding and we need you! If you have the skills to work in a face pace and busy office environment. This is a demanding role where you...

  • Clinical Team Lead

    5 days ago


    Leicester, United Kingdom Leicestershire Partnership NHS Trust Full time

    Job summary If you have the passionand drive to support children and young people with their mental health throughearly intervention then this could be the job for you. There is an exitingopportunity for you to lead a Mental Health Support Team as one of our ClinicalTeam Leaders. The Clinical Team Leader role will manage and take overall clinical and...


  • Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

    Job summary Do you have a passion for multi-disciplinary working and Stroke care? Are you ready to develop or expand your skills in leadership, line management, training and service improvement? Then this post will be of interest to you. Following some internal restructuring we are expanding our service and are looking for the right candidate to...


  • Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

    The Ophthalmology Team at the University Hospitals of Leicester NHS Trust is a busy and diverse working environment providing a high quality service to patients and medical staff. You will be part of the admin team and you will need to have a flexible approach and a commitment to working as part of a team. To perform well in this position, you will need to...


  • Leicester, United Kingdom Leicestershire Partnership NHS Trust Full time

    Job summary If you have the passionand drive to support children and young people with their mental health throughearly intervention then this could be the job for you. There is an exitingopportunity for you to lead a Mental Health Support Team as one of our ClinicalTeam Leaders. The Clinical Team Leader role will manage and take overall clinical and...


  • Leicester, United Kingdom Kingsway Surgery Full time

    **About us** We are professional and agile. Our work environment includes: - Modern office setting **About us** Kingsway Surgery was founded on the present site in 1958. Since then, the original building has undergone several major extensions and alterations and now provides spacious accommodation. The majority of consulting rooms are on the ground...


  • Leicester, United Kingdom Leicestershire Partnership Trust Full time

    **Quality Team Lead Learning Disability & Autism Collaborative 1 year secondment/ fixed term band 8a** - **An exciting opportunity has arisen for a highly motivated, passionate clinical practitioner to join the Learning Disability and Autism (LDA) Collaborative and Learning Disability Services. You will play a central role in the ground breaking developments...


  • Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

    Job summary We are looking for a well-motivated, flexible and adaptable person who enjoys a challenge to join the busy ENT Admin Team. This role will include preparing clinics, sitting clinic reception,and liaising with patients, clinicians and the rest of theENT team. The right applicant will ideally have previous clerical and customer service...


  • Leicester, United Kingdom University Of Leicester Full time

    About the role Leicester Clinical Trials Unit is undergoing a period of expansion, with new job opportunities arising as a result of an increasing portfolio of trials. We work nationally and internationally with acclaimed investigators to deliver high quality, high impact clinical research. We are currently seeking self-motivated, degree-educated candidates...


  • Leicester, United Kingdom New Medical Systems Ltd Full time

    Role Summary The role holder will be involved with coordinating the operational management of theatres on a day-to-day basis. The Lead Theatre Practitioner will be able to demonstrate successful leadership and managerial skills and will have a clinical background in Ophthalmology. Key Responsibilities Operational Management To provide professional and...


  • Leicester, United Kingdom Leicester-Shire & Rutland Sport (LRS) Full time

    The maternity cover fixed-term role of Representative Sport Officer will join our team with the purpose of overseeing and administrating our Competitive and Talented Athlete programmes, and activities within. The role will also be the main point of contact for talented athlete queries related to all aspects of performance including coordinating internal and...


  • Leicester, United Kingdom Active Herefordshire & Worcestershire Full time

    The maternity cover fixed-term role of Representative Sport Officer will join our team with the purpose of overseeing and administrating our Competitive and Talented Athlete programmes, and activities within. The role will also be the main point of contact for talented athlete queries related to all aspects of performance including coordinating internal and...


  • Leicester, United Kingdom Oakleaf Recruitment Full time

    Hospital Director Location: Sturdee Community Hospital Leicester LE2 9FS Shift Pattern: Full time, permanent. 40 hours per week We have an exciting opportunity for a dynamic and forward-thinking leader to take up the role of Hospital Director at Sturdee Community Hospital In this role, you will be responsible for the strategic, financial and...