Care Co-ordinator

2 weeks ago

Leicester, United Kingdom Midlands Care Full time

**Responsibilities**:
Client Assessment and Care Planning: Conduct thorough assessments of clients' needs, preferences, and goals to develop personalized care plans. Collaborate with clients, their families, and healthcare professionals to establish comprehensive care strategies that meet their physical, emotional, and social requirements.

Care Coordination: Coordinate and schedule care services, including medical appointments, therapy sessions, medication management, and other necessary interventions. Ensure efficient and timely delivery of care by communicating and collaborating with caregivers, healthcare providers, and support staff.

Client Advocacy: Serve as an advocate for clients and their families, ensuring their voices and preferences are heard and respected. Address concerns, resolve conflicts, and facilitate open communication between all parties involved in the care process.

Documentation and Reporting: Maintain accurate and up-to-date client records, including care plans, assessments, progress notes, and any changes in medical or personal information. Generate reports and share relevant information with appropriate stakeholders to facilitate seamless coordination and continuity of care.

Crisis Management: Respond promptly and effectively to any emergencies or crises that may arise, including coordinating emergency medical services, notifying appropriate parties, and implementing necessary protocols to ensure client safety.

Quality Assurance: Monitor the quality of care services provided, ensuring adherence to established standards, policies, and regulations. Conduct regular evaluations and assessments to identify areas for improvement and implement corrective actions as needed.

Education and Support: Provide education and support to clients, their families, and caregivers regarding care plans, available resources, and best practices for promoting overall well-being. Offer guidance and emotional support during challenging times.

**Requirements**:

- Bachelor's degree in a relevant field (such as social work, nursing, or healthcare administration) or equivalent experience.
- Proven experience in care coordination or a related role, preferably in a healthcare or social services setting.
- Strong knowledge of care protocols, regulations, and best practices.
- Excellent communication skills, both verbal and written, with the ability to convey information effectively to diverse audiences.
- Exceptional organizational and multitasking abilities, with a keen attention to detail.
- Empathy, compassion, and a genuine desire to help others.
- Proficiency in using care management software and other relevant tools.
- Ability to work collaboratively with a diverse team and build positive relationships with clients and stakeholders.

Note: This job description provides a general overview of the responsibilities and qualifications typically associated with the Care Coordinator role. Actual job duties and requirements may vary depending on the specific organization and industry.

**Job Types**: Full-time, Part-time
Part-time hours: 40 per week

**Salary**: £11.00-£13.00 per hour

Work Location: In person

Reference ID: HO -02

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