Customer Care Agent
3 weeks ago
**Customer care agent**
**Permanent**
**Leicester**
**Salary - £20,93040 hours a week - working between 08:00 - 18:00 Monday to Friday and 13:00 Saturdays
Office Based**
***Are you currently looking for your next great career move? Look no further, We have an exciting opportunity for someone to join a well-known brand in the UK working as customer care agent. You may or may not have call centre experience, this isn'tnecessary for this role as full training will be given, but what is important is that you like making customers feel special and go above and beyond to ensure their customers know how important they are. So, if you are working for a fast paced customer facingrole and looking to gain office experience, then this role maybe just what you have been looking for. The role is very fast paced and you will be taking between 60 - 100 calls a day.
Experience wise we would be looking for customer service whether that is face to face or over the telephone within a contact centre setting, or you maybe a recent graduate looking for your first role within an exciting organisation, working for an organisationwhere you can learn and progress.
**Main duties of the role;**:
- To maintain a high quality of Customer Service
- Establish and maintain a good working relationship with all internal and external
customers
- Provide technical support where necessary
- The ability to demonstrate excellent customer service approach and work with strong
- organisational and prioritisation skills
**Key skills and attributes required;**:
- You must be PC literate and confident with using Microsoft office.
- Excellent communication skills and attention to detail
- Able to work using own initiative as well as ability to work within a team
- Highly results driven
- Confidence to work across all levels of the business
- Practically minded: able to roll sleeves up and get stuck in
- Work well under pressure and achieve deadlines: excellent time management
- Take ownership - for all tasks and duties designated to you**
Tate is acting as an Employment Business in relation to this vacancy.
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