Permanent Services Administration Assistant

5 months ago


Belfast, United Kingdom Task Recruitment Full time

Task Recruitment are recruiting for Permanent **Services Administration Assistants **for our client based in the Belfast area.

**PART TIME (21 hours per week) and FULL TIME (35 hours per week) positions available.**

**Overall Responsibility**

As Northern Ireland’s leading local Cancer Charity providing prevention, detection and support services, this is a vital role working within a team providing a high-quality clerical and reception support.

**Main Areas of Responsibility**

**Administration**
- To provide clerical and administrative support for in-house clinics primarily in the office based in Belfast, on rotation on the mobile bus and in regional locations.
- To provide reception cover using the switchboard, as well as greeting users and visitors and making them feel at ease and welcome to the service demonstrating excellent customer care skills.
- On rotation provide reception cover on the charities mobile bus, maintaining contact, greeting users and visitors and making them feel at ease and welcome to the service demonstrating excellent customer care skills.
- To deal with enquiries from and provide information and guidance to clients and the general public, passing queries to the appropriate person.
- To ensure the provision of relevant information for the Client Information Database (CID), maintaining and updating CID using the bespoke appointment system. Provide reports and statistical information for internal Audit’s and KPI’s.
- To provide administration assistance to the clinics within the charity
- To assist Consultant Radiologists and qualified Reading Radiographers with the administrative process required whilst reading mammograms.
- To deal with enquiries around client appointments and referrals from GP’s and hospitals.
- To assist the administration team in completing paperwork, maintaining accurate medical records, efficient filing and administrative system as required, including administration follow-up systems and processes following service provision.
- To provide cover for evening and early morning clinics when required.
- To ensure all services are effectively promoted in line with Services Marketing and PR Strategy - Social Media
- To create and maintain information databases and to assist with the administration around services PR to include photocopying, mail shots, and the production of posters and flyers.
- To minute interdepartmental meetings and provide other administrative needs as required.
- To adhere to Health and Safety and control of infection policies and other guidelines and procedures of the charity

**Under direction of the Administration Manager**:

- Deal with initial enquiries relevant to identified programme delivery areas within agreed programme parameters and costs, carry out the administration and scheduling of bookings and appointments for all Service Programmes.
- repare the mobile bus service rota on a monthly basis, ensuring the bus rota is up to date and communicated to everyone involved.
- Schedule bus operational days and provide details of site visits to be completed.
- As necessary liaise directly with Fundraising Department regarding stakeholder requirements following agreed policies and processes regarding appointing and agreed administration needs.
- Update and ensure all information is available for evaluations and audits of the service when appropriate, through production of statistical reports on utilization, referrals, and diagnosis for clients, funders and evaluation reports for Service Level Agreements and quarterly reviews as required in identified timescale.
- Assist in the promotion and administration needs of the bus throughout Northern Ireland.
- Manage and maintain waiting lists for all Therapeutic Supports.

**General Duties**
- To provide information on charity services.
- To carry out any other duties as agreed with the Services Administration Manager.
- To assist with basic cleaning of the bus interior and to ensure that it is kept clean and tidy at all times.
- To undertake any training deemed relevant to the post.
- At all times to respect the confidentiality and dignity of our patients and clients adhering to charities Data Protection Policy.
- Flexibility to increase hours to cover holiday/sickness.
- To maintain close working and effective communication with other departments within the charity
- To travel throughout Northern Ireland to wherever the mobile bus is located: _Staff travel together to the mobile location by means of 1) a company vehicle, or 2) by means of their personal car. _
- 1) When staff travel by company vehicle a rota is prepared, and names are allocated to drive colleagues to and from the bus location, starting from and finishing at the main office._
- 2) When staff are required to use their own cars, a rota is prepared, and names are allocated to drive colleagues to and from the bus location using personal cars, starting from and finishing at main office. The mobile bus can be located anywhere i


  • Service Administrator

    5 months ago


    Belfast, United Kingdom Catering & Beverage services Full time

    Your role will be within the office acarrying out the following roles, **Key Responsibilities**: - Assisting with service reports - Assisting with good inward and advise notes - Assisting with new sales and purchase order documents - Assisting with handling service calls - Fleet management - General office administration **Essential Criteria /...


  • Belfast, United Kingdom Prime Recruitment Services Full time

    **Port Health Support Assistant Requirend in Belfast. The hours of work are 8am-8:15pm with a generous pay rate of £ 14.44 per hour.** The primary function of the Port Health Support Assistant is to provide technical and administrative support in the administration of imported food controls and other statutory services in relation to the protection of...

  • Client Administrator

    5 months ago


    Belfast, United Kingdom IQ EQ Administration Services (UK) Ltd Full time

    **Tasks** - Monitoring the payment process, including completion of payment set up templates and liaising with the payments team to ensure timely payment of notices - Maintaining investor contact details by updating systems accordingly and liaise with clients and investors as required - Preparation and/or review of weekly reconciliations on excel, including...

  • Client Administrator

    5 months ago


    Belfast, United Kingdom IQ EQ Administration Services (UK) Ltd Full time

    **Responsibilities (how we will measure success)** **Tasks (what does the role do on a day-to-day basis)** - Monitoring the payment process, including completion of payment set up templates and liaising with the payments team to ensure timely payment of notices - Maintaining investor contact details by updating systems accordingly and liaise with clients...


  • Belfast, United Kingdom Hamilton Architects Full time

    To assist in the day to day running of the office and provide a wide variety of internal support services. Monday - Friday - 9am - 5.15pm **Responsibilities**: - Reception duties such as greeting visitors and organising hospitality - Managing post-in and post-out - Monitoring and maintenance of stationery/printing supply levels and kitchen supplies -...


  • Belfast, United Kingdom Hayward Hawk Professional Services Full time

    Hayward Hawk are working with a commercial law firm in Belfast who are seeking an Admin Assistant to join their busy media team. **Responsibilities**: - Prepare and draft standard legal documents. - Organise and manage case files including reviewing files, reviewing documentation and preparing summaries of relevant content, diarising deadlines and...

  • Office Administrator

    6 months ago


    Belfast, United Kingdom TRP Services 2 Full time

    We have exciting, long-term opportunity within Sales Department for an experienced Telesales Administrator/Data Input. **THIS ROLE IS IMMEDIATE START IF SUCCESSFUL AFTER INTERVIEW** **SEND CV VIA INDEED** **Overall Purpose of Role** If you’re passionate about providing excellent customer service and joining a company that offers development and...


  • Belfast, United Kingdom Hayward Hawk Professional Services Full time

    Hayward Hawk are delighted to be working alongside a renowned international law firm who are seeking a Legal Administrative Assistant to join an exciting new team! **Main Duties**: - Assist in the organisation, filing and maintenance of legal documents - Managing both client and office work - Processing documents that are received from other parties as...

  • Administrator

    5 months ago


    Belfast, United Kingdom Prime Recruitment Services Full time

    We are recruiting for an office admin In the belfast area. The hours of work will be 8:30am Monday to Thursday and 8:30am - 4pm on a Friday. The salary will be negotiable depending on experience. - Answer the telephone - Maintain a well-organised, safe, clean working environment. - Ensure customer confidentiality - Maintain accurate customer records -...


  • Belfast, United Kingdom Foster & Sons Removals Full time

    We are looking for an enthusiastic and experienced administrative assistant to join our family removals business. The role involves managing our customer journey from initial enquiry to aftercare following their move. Experience of managing social media accounts and/or property management is also desirable. Working between Monday - Friday with set hours...


  • Belfast, United Kingdom Arjo Full time

    **Position**:Customer Service Administrator **Location**: Belfast **Job type**: Full Time, Permanent This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges. **The impact you will have** You will be responsible for delivering world class customer care....


  • Belfast, United Kingdom Arjo Full time

    **Position**:Customer Service Administrator **Location**: Belfast **Job type**: Full Time, Permanent This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges. **The impact you will have** You will be responsible for delivering world class customer care....

  • Vehicle Warranty

    5 months ago


    Belfast, United Kingdom SERE Motors Full time

    **Vehicle Warranty / Service Administrator** **Contract Type: Permanent, full-time** **Salary: £29,000 Plus Bonus OTE £ 33,800** **Hours: Office based - Monday to Thursday 08.15 - 17.30** **Friday 08.15 - 16.30** **Company pension scheme** **Cycle to work scheme** **Long Service and Loyalty incentives.** **SERE is looking to recruit a highly...

  • Services Administrator

    5 months ago


    Belfast, United Kingdom Oxford Instruments Plc Full time

    At Andor we are devoted to accelerating the greatest scientific advancements of our age. It matters to us that the products we develop make a real difference to our customers and contribute significantly to their research. We want to deliver differentiated, accessible solutions to the widest possible scientific research and industrial communities. We are a...

  • Administration Assistant

    10 minutes ago


    Belfast, United Kingdom CV-Library Full time

    This organisation is based in East Belfast, they are looking to hire a permanent administrator to assist with their daily operations. In this role you will be office based Monday-Friday, 8am-4pm. Your new role In this role you will be responsible for the following: To support the operations of the business in all departments, including and not exclusive...


  • Belfast, United Kingdom Abacus Professional Recruitment Full time

    Our client is seeking a** Client Services Administrator,** you will work as a key member of the delivery team, supporting administrative tasks to ensure client projects run smoothly. We are looking for someone who enjoys taking ownership of tasks, who is highly organised, diligent and demonstrates great attention to detail. We want someone who is comfortable...


  • Belfast, United Kingdom Brook Street Full time

    Administrative Assistant - Family and Childcare Services**Job Summary:**We are seeking a dedicated and organized Administrative Assistant to provide essential support within our Family and Childcare services. As a key member of our team, you will be responsible for delivering efficient administrative support to social work staff, utilizing IT systems to...

  • Warranty Administrator

    5 months ago


    Belfast, United Kingdom Axis Recruitment Services Full time

    **WARRANTY ADMINISTRATOR** Our client is one of the leading dealerships within Northern Ireland (based in Belfast) wishes to expand on its impressive team by recruiting for a professional, experienced Warranty Administrator/ Clerk with a proven background in the automotive industry. **Details** - Liaise with service advisors, technicians, and the workshop...


  • Belfast, United Kingdom Brook Street Full time

    Brook Street Recruitment is working in behalf of our Belfast client to recruit a new full time and permanent Financial Services Administrator **Responsibilities**: Provide administration and client relationship support to the Wealth Management & Financial Advisory Team Compile pre-meeting information from internal and external sources Completing, checking...


  • Belfast, United Kingdom MPA Recruitment Full time

    **Job Role**:Administrative Assistant (scale 4) MPA are currently recruiting an administrative assistant for our public service client based in Belfast, Boucher Crescent. To provide an exemplary, customer-focused administrative service to all internal and external customers of the Service Support Business Unit. To contribute as an integral member of the...