Service Administrator

4 days ago


Belfast, United Kingdom Axis Recruitment Services Full time

**Service Administrator**

My client based in Belfast is looking to appoint a motivated, conscientious and enthusiastic person with excellent administrative and communication skills. You will provide the first point of contact for new and existing clients and undertake a wide range of office duties. Every day is different so you must be resilient, flexible and well-organised.

**Overview of the position**:
The position of Administrator will be to provide all administration support to the Service Department. Customer service skills and strong work ethic are a must have to work in a growing and very busy service department.

**Key Responsibilities**:

- Logging of calls/maintenance visits
- Dealing with Telephone queries relating to Service Department
- Allocation of Calls to Engineers
- Updating Client with reports etc
- Liaising with customers and clients on progress of jobs
- Keeping the Service software up to date.
- Meeting the Service Department KPIs / Client KPIs
- Processing of engineer paperwork
- Invoicing on the Sage System
- Ensuring Deadlines are met
- Overall General Administrative duties
**Essential Requirements**:

- 1 to 2 Years’ previous experience working on Service Desk
- Excellent communication and customer service skills
- High attention to detail
- Strong time management skills
- MS Excel
**Salary**

Axis Recruitment is an employment agency recruiting on behalf of our client.

For immediate consideration please forward your CV via the link making sure to clearly highlight your most relevant experience or alternatively contact John on 07812014727

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£22,000.00 per year

Schedule:

- 8 hour shift
**Experience**:

- previous admin: 1 year (preferred)


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