Client Administrator
5 months ago
**Responsibilities (how we will measure success)**
**Tasks (what does the role do on a day-to-day basis)**
- Monitoring the payment process, including completion of payment set up templates and liaising with the payments team to ensure timely payment of notices
- Maintaining investor contact details by updating systems accordingly and liaise with clients and investors as required
- Preparation and/or review of weekly reconciliations on excel, including cash position, weekly cash forecasts, loan position reports and payment trackers
- Preparation of assigned tasks ensuring consistent quality and timely delivery for review
- Mailbox management
- Ad hoc Client Services administration duties
- Completion and/or review loan utilisation templates and compliance certificates
**Key competencies for position and level (see Group Competency model)**
- Organisational savvy
- Plans and aligns
- Communicates effectively
- Interpersonal savvy
- Action orientated
**Key behaviours we expect to see**
In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:
- Accuracy
- Approachability
- Attention to detail
- Organisation
- Taking ownership
- Team working
**Qualifications**
**Required Experience**
Education / professional qualifications - Minimum of 5 passed GCSE's (or equivalent)
Background experience - Preferred one-year finance administrative experience
Computer / program knowledge - Proficient in suite of Microsoft packages including excel
**Additional information**
At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.
**Company description**
IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.
Job ID 414852133
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