Client Administrator
7 months ago
**Company Description**
IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.
**Job Description** Responsibilities (how we will measure success)**
**Tasks (what does the role do on a day-to-day basis)**
- Monitoring the payment process, including completion of payment set up templates and liaising with the payments team to ensure timely payment of notices
- Maintaining investor contact details by updating systems accordingly and liaise with clients and investors as required
- Preparation and/or review of weekly reconciliations on excel, including cash position, weekly cash forecasts, loan position reports and payment trackers
- Preparation of assigned tasks ensuring consistent quality and timely delivery for review
- Mailbox management
- Ad hoc Client Services administration duties
- Completion and/or review loan utilisation templates and compliance certificates
**Key competencies for position and level (see Group Competency model)**
- Organisational savvy
- Plans and aligns
- Communicates effectively
- Interpersonal savvy
- Action orientated
**Key behaviours we expect to see**
In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:
- Accuracy
- Approachability
- Attention to detail
- Organisation
- Taking ownership
- Team working
**Qualifications** Required Experience**
Education / professional qualifications - Minimum of 5 passed GCSE’s (or equivalent)
Background experience - Preferred one-year finance administrative experience
Computer / program knowledge - Proficient in suite of Microsoft packages including excel
**Additional Information**
At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.
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