Office Administrator
7 months ago
Proactive Placements are delighted to be working with a Building/Heating & Ventilation Controls Company who are based in North Shields. They're looking to recruit a full time Office Administrator due to a recent restructure.
The main purpose of the role is to provide **Customer Service Admin duties** for the Service & Maintenance Department with responsibility for a high value amount of service contracts.
Service duties include:
- **Planning, allocating** and organisation of Engineer’s workload and appropriate site visits.
- Communicating with various customers daily, **providing information regarding engineer**
**visits**, and any work carried out, by providing relevant reports and quotations.
- Organisation of renewal of contracts.
- Plan and oversee all remedial works from ordering materials, delivery to site and
organising engineer’s workload through to job completion.
- Ensuring all maintenance folders are up to date.
- **Preparing service packs** for new customers.
- Attend monthly contract meetings with various customers.
- Ensuring monthly invoices for service, remedial and call out work are processed in Sage
- General office duties include, answering telephone calls and reacting to queries.
This is a full-time position, and the hours of Work are **Monday to Thursday,**
**8.30am - 5.00pm, Friday 8:30am to 2pm,** with 30 minutes lunch break.
Own vehicle with full driving licence, would be advantageous but not essential.
**REMUNERATION**
**£24 - 27k **per annum dependent on experience and 23 days holiday per annum.
There will be a six-month probationary period.
Please submit a covering letter with your CV
**Salary**: £24,000.00-£27,000.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Sage line 50: 2 years (required)
- Administrative experience: 2 years (required)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- North Shields (required)
Work Location: In person
Reference ID: PPACS
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