Collections & House Officer

4 months ago


Guildford, United Kingdom National Trust Full time

Do you have a proven track record of helping to ensure the preservation and presentation of collections, sharing your work with visitors and bringing the history of collections to life, then please read on.

**Interviews will be held the week commencing 26th of June.**

What it's like to work here:You’ll be joining a really passionate team at Hatchlands Park, it sounds like a cliché but we’re a big happy family working across two very different houses. Hatchlands is a beautiful and unusual property.

The mansion is home to tenant Alec Cobbe, and we work together to present his amazing collections to our visitors, including works of art by Titian and Gainsborough, and musical instruments belonging to Chopin, Elgar, Marie Antoinette and more.

We have a rich and varied history and have fun exploring new ways to share our stories with visitors. The house has a dynamic programming plan throughout the year including pride events, an immersive Halloween experience, and magical Christmas displays.

The role will also involve some operational responsibilities at nearby Clandon Park. Nothing quite beats seeing the amazement on our visitors faces when they enter the fire damaged house for the first time, and it’s a unique place to get involved with.

**You'll work 1 weekend in 3 on a rota basis, and there might be occasional evening events. At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be more than 6 months.**

What you'll be doing:You’ll be responsible for the daily opening of the house, ensuring appropriate resources are in place to be able to provide a consistently excellent service for our visitors. Working with a team of Collection Assistants, you'll supervise the team responsible for implementing conservation routines, preventive conservation and annual deep cleaning programme within the house to ensure excellent standards of care, delivering strategies to improve conservation.

You'll collect and record information during housekeeping cleaning routines to inform our understanding of the house and the collection, and use preventive conservation techniques to improve how we conserve, interpret and present the property. You’ll enjoy telling visitors about our fascinating history, sharing tales from the past as well as your personal experience of working here.
- Who we're looking forKnowledge of customer care and approaches to optimising visitor enjoyment.
- Good team player with day to day line management and supervisory skills.
- Good interpersonal skills enabling relationships to be maintained.
- Some knowledge and experience of managing costs and expenditure.
- Willing to contribute original or imaginative ways to make elements of the collection or house that are difficult to reach accessible to all visitors.

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Fixed Term f/t (37.5 hrs pw for 6 mo)


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