Housing Officer

4 weeks ago

Guildford, United Kingdom Red Snapper Group Full time

Red Snapper Recruitment are recruiting on behalf of our housing client based in Guildford for a Housing Officer.

The Housing Officer is responsible for providing a customer focused housing service provision across supported and sheltered schemes, delivering a day to day housing management service and monitoring service level agreement with partners.

This is a full time (9-5 Mon-Fri 7.5 hours a day), temporary role, and offers a pay rate of £13.79 p/h.

Driving license and access to own car is essential for this position.

Main duties and responsibilities

  • Ensuring occupancy targets are met, through lettings and refurbishments of properties.
  • Meeting rent collection and arrears targets.
  • Providing practical support and information to clients when entering the service and throughout their involvement with the service, e.g., assisting clients in the completion of occupancy agreements and welfare benefit claims and liaison with benefit agencies.
  • Monitoring and meeting relevant health and safety standards in properties.
  • Monitoring the delivery of reactive repairs across the properties within schemes in the cluster is of a high standard and cost effective.
  • Delivering high standards of housing management and ensuring that the service is meeting
  • best practice.
  • Undertaking day-to-day housing management duties, including the maintenance of high
  • standards of cleanliness within services, preparation of rooms and site inspections.
  • Monitoring and reducing issues of anti-social behaviour within services.
  • Clearly communicating tenant responsibilities and tenancy compliance.

Person Specification

  • Experience of working with Vulnerable Client Groups.
  • Experience of Housing Management duties.
  • Experience of Liaison with Agencies/ Partner Organisations.
  • To demonstrate IT Skills to include a basic proficiency in Microsoft Office including Word and
  • Excel as well as a willingness to learn specific IT systems used within Care and Support; and complete relevant IT training where required.

This role is subject to DBS check at the relevant level.

Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.

We are a dedicated recruitment company providing top quality professionals and services to Housing Providers across the UK.

Red Snapper Recruitment is a member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Recruitment Group is an equal opportunities employer.

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