Current jobs related to Heritage Collections and House Operations Manager - Guildford, Surrey - The National Trust

  • Housing Support Specialist

    3 weeks ago

    Guildford, Surrey, United Kingdom Transform Housing Full time £26,000

    About the RoleWe are seeking a skilled and compassionate Housing Support Specialist to join our team at Transform Housing. As a key member of our team, you will work closely with clients to empower them to develop their independence and daily living skills.Key Responsibilities:Support clients in achieving their personalized support plansAssist clients in...

  • Housing Manager

    2 weeks ago

    Guildford, Surrey, United Kingdom Salvation Army Housing Association Full time

    About The RoleWe are seeking a dedicated and compassionate Housing Management Officer to join our team at Mulberry House, our supported housing service in Guildford. As a key member of our team, you will play a vital role in providing housing management services to residents, delivering excellent customer service, and ensuring the maintenance of our units...

  • Credit and Collections Manager

    4 weeks ago

    Guildford, Surrey, United Kingdom The Recruitment Consultancy Ltd Full time

    Key Responsibilities:Design and manage the full credit control cycle, including invoicing, collections, and reconciliations.Ensure processes are streamlined, compliant with regulations, and tailored to business needs.Take ownership of the credit management processes from end to end, ensuring compliance, efficiency, and accuracy across the business.Develop...

  • Credit and Collections Manager

    4 weeks ago

    Guildford, Surrey, United Kingdom The Recruitment Consultancy Ltd Full time

    Key Responsibilities:Design and manage the full credit control cycle, including invoicing, collections, and reconciliations.Ensure processes are streamlined, compliant with regulations, and tailored to business needs.Take ownership of the credit management processes from end to end, ensuring compliance, efficiency, and accuracy across the business.Develop...

  • Housing Management Specialist

    4 weeks ago

    Guildford, Surrey, United Kingdom SAHA Full time

    About The RoleWe are seeking a skilled Housing Management Officer to join our team at Salvation Army Homes. As a key member of our supported housing service, you will play a vital role in providing comprehensive housing management services to residents, ensuring their needs are met and their lives are transformed.Key ResponsibilitiesProvide housing...

  • Housing Management Specialist

    3 weeks ago

    Guildford, Surrey, United Kingdom Salvation Army Homes Full time

    Job Summary:As a Housing Management Officer at Salvation Army Homes, you will play a vital role in providing comprehensive housing services and support to our residents. This is an exciting opportunity to make a real difference in the lives of vulnerable individuals and families.About the Role:We are seeking a skilled and compassionate individual to join our...

  • Senior Project Manager

    3 weeks ago

    Guildford, Surrey, United Kingdom BAE Systems (Operations) Limited Full time

    Job Title: Senior Project ManagerJob Summary:We are seeking a highly skilled Senior Project Manager to join our team at BAE Systems Digital Intelligence. As a Senior Project Manager, you will be responsible for leading medium-scale projects from definition to completion, ensuring timely delivery, and managing budgets and resources effectively.Key...

  • Housing Management Specialist

    3 weeks ago

    Guildford, Surrey, United Kingdom Salvation Army Homes Full time

    About The RoleAs a Housing Management Officer at Salvation Army Homes, you will play a vital role in providing comprehensive housing services to residents. You will be responsible for maintaining effective liaison with the local management team, ensuring that our units are well-maintained and the scheme is kept in good order. This includes managing health...

  • Senior Operations Manager

    2 weeks ago

    Guildford, Surrey, United Kingdom Heartwood Inns Full time

    Deputy General Manager OpportunityWe are seeking a skilled Deputy General Manager to join our team at Heartwood Collection. As a Deputy General Manager, you will assist the General Manager and demonstrate leadership skills to maintain high standards across all areas of the business.The Ideal Candidate:Will have a great presence and a vibrant...

  • Deputy General Manager

    1 month ago

    Guildford, Surrey, United Kingdom Heartwood Inns Full time

    Deputy General Manager OpportunityWe are seeking an experienced Deputy General Manager to join our dynamic team at Heartwood Collection. As a key member of our leadership team, you will play a vital role in driving business growth, improving operational efficiency, and delivering exceptional customer experiences.Key Responsibilities:Assist the General...

  • Deputy General Manager

    1 month ago

    Guildford, Surrey, United Kingdom Heartwood Inns Full time

    Deputy General Manager OpportunityWe are seeking an experienced Deputy General Manager to join our dynamic team at Heartwood Collection. As a key member of our leadership team, you will play a vital role in driving business growth, improving operational efficiency, and delivering exceptional customer experiences.Key Responsibilities:Assist the General...

  • Credit and Collections Specialist

    4 weeks ago

    Guildford, Surrey, United Kingdom The Recruitment Consultancy Ltd Full time

    Credit Control Specialist £32-£35K + enhanced benefitsA newly created position has been established for a process-oriented and highly experienced Credit Control Specialist. Working for a rapidly growing company based in central Worthing, this is a key role for someone passionate about optimizing cash flow, developing strong client relationships, and...

  • Deputy General Manager

    4 weeks ago

    Guildford, Surrey, United Kingdom Heartwood Inns Full time

    Deputy General Manager OpportunityWe are seeking an experienced Deputy General Manager to join our dynamic team at Heartwood Collection. As a key member of our leadership team, you will play a vital role in driving business growth, improving operational efficiency, and delivering exceptional customer experiences.Key Responsibilities:Assist the General...

  • Credit and Collections Specialist

    1 month ago

    Guildford, Surrey, United Kingdom The Recruitment Consultancy Ltd Full time

    Credit Control and Recovery ManagerWe are seeking a highly experienced Credit Control and Recovery Manager to join our team at The Recruitment Consultancy Ltd.About the Role:The successful candidate will be responsible for managing the credit control processes from end to end, ensuring compliance, efficiency, and accuracy across the business.Key...

  • Credit and Collections Specialist

    4 weeks ago

    Guildford, Surrey, United Kingdom The Recruitment Consultancy Ltd Full time

    Credit Control Manager OpportunityWe are seeking a highly experienced Credit Control Manager to join our team at The Recruitment Consultancy Ltd. This is a key role for someone passionate about optimizing cash flow, developing strong client relationships, and driving results.Key Responsibilities:Design and manage the full credit control cycle, including...

  • Housing Officer

    4 weeks ago

    Guildford, Surrey, United Kingdom Aster Group Full time

    Job Title: Community Housing AdvisorAre you a housing professional looking to start a new chapter in your career? We're seeking a skilled Community Housing Advisor to join our team at the Aster Group.About the Role:The Community Housing Advisor will be responsible for providing a safe and reliable landlord service to our customers in Guildford, Farnborough,...

  • Housing Officer

    4 weeks ago

    Guildford, Surrey, United Kingdom Aster Group Full time

    Job Title: Community Housing AdvisorAre you a housing professional looking to start a new chapter in your career? We're seeking a skilled Community Housing Advisor to join our team at the Aster Group.About the Role:The Community Housing Advisor will be responsible for providing a safe and reliable landlord service to our customers in Guildford, Farnborough,...

  • Front of House Representative

    4 weeks ago

    Guildford, Surrey, United Kingdom BSR Health Recruitment Ltd Full time

    Front of House Role OverviewWe are seeking a skilled Front of House professional to join our client's growing team at their Guildford site. As a key member of the team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for clients.Key ResponsibilitiesProvide outstanding customer service and support to...

  • Front of House Representative

    4 weeks ago

    Guildford, Surrey, United Kingdom BSR Health Recruitment Ltd Full time

    Front of House Role OverviewWe are seeking a skilled Front of House professional to join our client's growing team at their Guildford site. As a key member of the team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for clients.Key ResponsibilitiesProvide outstanding customer service and support to...

  • Operations Manager

    4 weeks ago

    Guildford, Surrey, United Kingdom Barnett Hill Hotel Full time

    About the RoleWe are seeking an experienced Operations Manager to support our General Manager in the smooth day-to-day running of the hotel. As a key member of our management team, you will be responsible for overseeing the food and beverage service areas, including the restaurant, bar, conference and banqueting, room service, and lounge service.Your focus...

Heritage Collections and House Operations Manager

3 months ago

Guildford, Surrey, United Kingdom The National Trust Full time
Heritage Collections and House Operations Manager

Overview

***INTERNAL APPLICANTS ONLY PLEASE***

We are in search of a dynamic, innovative, and cooperative leader to oversee the preservation and management of the historically significant Hatchlands Park estate in Surrey. Additionally, you will contribute to the revitalization of the Clandon Park estate, which has been the focus of a major conservation initiative following extensive fire damage.



Work Environment

Hatchlands Park is a cherished medium-sized estate under the National Trust, known for its welcoming atmosphere and intimate scale. You will join a close-knit and enthusiastic team dedicated to the stewardship of the property and ensuring an exceptional experience for our visitors. Reporting directly to the General Manager, you will play a pivotal role in the Property Leadership Team, shaping the strategic vision for the estate and spearheading projects within your area. The collaborative nature of working at Hatchlands and on the Clandon Project offers a diverse and engaging experience; we support one another, tackle challenges collectively, and celebrate our achievements.

As a senior staff member, you will also assume Duty Management responsibilities, which includes weekend work on a rotational basis.

Your primary workplace will be Hatchlands, conveniently located a short distance from Guildford and accessible via public transport or personal vehicle.



Key Responsibilities

Your main focus will be on Hatchlands Park, where you will oversee the care of the estate's collections and interiors, leading the House & Collections Team and directly supervising two staff members. The estate also houses a tenant, Alec Cobbe, whose collection of musical instruments and fine art enhances the visitor experience. Collaborating closely with the tenant on the interpretation and display of the Cobbe Collection will be an essential aspect of your role.

You will be responsible for opening the estate to the public six days a week for nine months of the year, managing a team of over a hundred volunteers who facilitate this through guiding, conservation cleaning, and research. You will work alongside the Visitor Operations and Experiences Manager to implement seasonal and cultural programming activities and events throughout the year.



Candidate Profile

We invite applications from individuals who can demonstrate:

  • Experience in managing historic collections and properties, with a solid grasp of collections care and preventive conservation
  • Expertise in commissioning remedial conservation for a diverse range of artifacts
  • Strong project management abilities, with attention to detail and precision in planning both short- and long-term initiatives
  • The capability to inspire and develop a team of staff and volunteers
  • A commitment to engaging audiences and sharing the narratives behind our collections and conservation efforts
  • Experience in managing compliance, health and safety, and emergency protocols
  • Robust business planning and organizational skills, including budget management


Compensation and Benefits

The National Trust is dedicated to fostering an inclusive culture where everyone feels a sense of belonging. We strive to ensure our workforce reflects the diversity of the communities we serve. We welcome and value differences, aiming to create teams that are representative of our audiences.


• Comprehensive pension scheme offering up to 10% of basic salary


• Complimentary access to National Trust locations for you, a guest, and your children (under 18)


• Rental deposit loan program


• Season ticket loan options


• Electric vehicle leasing scheme


• Employee discounts on various services, including gym memberships and shopping


• Generous holiday allowance of up to 32 days based on length of service, plus a holiday purchase scheme, subject to meeting minimum criteria.


• Flexible working arrangements where feasible


• Employee assistance program


• Free parking at most National Trust locations

Discover more about the benefits we provide to support our team members.