![Oyster Travel](https://media.trabajo.org/img/noimg.jpg)
Travel Administration Consultant
3 months ago
Oyster Travel is an Award Winning Independent Travel agents, based in Old Catton Norwich and we are looking for an experienced Administration Assistant that has a passion of providing excellent customer service, to join our newly formed customer support team.
- Travel Administration Consultant_
Key responsibilities:
- Deliver exceptional customer service through genuine relationship management and a desire to exceed customer needs.
- Preparing & issuing travel documentation, such as holiday confirmations & final travel travel documents.
- Cross-referencing back office booking information with invoices.
- Capture and record required client information.
- Completing holiday amendments, such as name changes, flight changes, re-booking of travel arrangements and so forth.
- Build rapport with clients to ensure customer satisfaction and repeat business.
- To ensure an excellent standard of customer service is always provided.
- Monitoring, collecting and processing payments.
- To ensure the company’s values are always demonstrated.
- Plus additional after sales duties deemed relevant to the role.
Skills and Experience:
- Experience of working within the Travel Industry would be beneficial, however not compulsory.
- Excellent customer service and communication skills.
- Strong written and verbal communication skills.
- Self-motivated with a can-do attitude and committed approach.
- Proficient in Excel, Word, Microsoft Outlook (CRM systems would be a bonus)
- A keen eye for detail and to be comfortable with multi-tasking.
- Ability to thrive in a busy, fast-paced environment
- Highly organised.
- Resilience to deal with complex queries in a fast-paced environment.
- Problem-solving skills and the ability to come up with creative solutions to issues.
- A passion for travel.
**Benefits**:
- Being apart of a fun, friendly & passionate team.
- Bonus schemes & incentives.
- Paid volunteer day.
- Discounted staff travel.
- Team evenings & events.
- Company pension scheme.
- Long service celebrations.
- Annual Oyster birthday celebrations.
- Two Saturdays off per month*
- We don’t open on Sundays or Bank Holidays.
- On-site parking.
Pay: From £11.44 per hour
Expected hours: 37.5 per week
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus scheme
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
-
Travel Administration Consultant
3 months ago
Norwich, United Kingdom Oyster Travel Full time**Oyster Travel are looking for an experienced Administration Assistant to support their busy sales team, based in Old Catton, Norwich.** Oyster Travel have been nominated three years in a row as the Top Travel Agency in the East Anglia by TTG and we are looking for a super organised, enthusiastic & fun person to join our Oyster family! **OYSTER CUSTOMER...
-
Elite Travel Consultant
3 months ago
Norwich, United Kingdom Platinum Travel Recruitment Ltd Full timeWe are seeking an experienced **Luxury Travel Consultant** to join a well established and respected Travel company. Our client offers a range of holiday types across the globe including luxury tailormade travel, city breaks, ski, top end beach holidays along with family holidays. This exciting opportunity is ideal for a travel professional from a tour...
-
Retail Travel Sales Consultant
3 months ago
Norwich, United Kingdom Fred. Olsen Travel Full timeFred Olsen Travel was established in 1988 with family values at its heart and knowledgeable staff across the board. As one of the UK’s most established travel companies, Fred. Olsen Travel provides outstanding customer service, choice and value for money through our six distinct specialisms, covering land, river and sea to go along with the multiple high...
-
Retail Travel Sales Consultant
3 months ago
Norwich, United Kingdom Fred. Olsen Travel Full timeFred Olsen Travel was established in 1988 with family values at its heart and knowledgeable staff across the board. As one of the UK’s most established travel companies, Fred. Olsen Travel provides outstanding customer service, choice and value for money through our six distinct specialisms, covering land, river and sea to go along with the multiple high...
-
Travel Consultant
3 months ago
Norwich, United Kingdom Sportquest Holidays Full timeDue to continued growth and the expansion of the business, Sportquest Holidays are recruiting a full-time Travel Administrator at their office in Norwich, Norfolk. Sportquest Holidays is a dynamic working environment that inspires not only a passion for high-quality customer service but also offers each customer a bespoke worldwide adventure. The role...
-
Travel Expert-short Haul
3 months ago
Norwich, United Kingdom Premier Travel Group Full time**Job Title: Short-haul Travel Expert** (**Channel Islands, Isles of Scilly, Isle of Wight, Isle of Man, Shetland, and Orkney)** **Reports To: Travel Expert Manager** **Based: Hybrid Working 3 Days At Cambourne and 2 From home, after initial training period** **Salary: From £20,500 (dependent on experience) plus excellent uncapped commission and...
-
Travel Consultant
3 months ago
Norwich, United Kingdom Sportquest Holidays Full timeDue to continued growth and the expansion of the business, Sportquest Holidays are recruiting a full-time or part-time Travel Consultant at their office in Norwich, Norfolk. Sportquest Holidays is a dynamic working environment that inspires not only a passion for high-quality customer service but also offers each customer a bespoke worldwide adventure. The...
-
Foreign Exchange Consultant
3 months ago
Norwich, United Kingdom Hays Travel Limited Full time**Competitive salary with unlimited bonus potential** In this role, you will be responsible for ensuring the profitability of the foreign exchange bureau. You will offer exceptional customer service, making each customer feel special, whilst dealing with the day-to-day operation of the bureau, increasing its exposure and developing new business leads with a...
-
Imagery Administrator
3 months ago
Norwich, United Kingdom The Travel Chapter Full time**What will I be doing?** As an Imagery Administrator, you will support the Imagery team with general administration tasks during a 1-year, fixed-term contract covering maternity leave. Your responsibilities will include downloading, scaling and uploading images to our websites using our CMS, providing support with photography tickets, assisting staff with...
-
New Business Support Administrator
3 months ago
Norwich, United Kingdom The Travel Chapter Full time**Employment type**: Fixed Term Contract - 12 months **Work Hours**: Full Time - 37.5 hours a week across 5 days per week (Monday - Sunday). Our working hours are between 8am - 7pm. You will work the weekend prior to the 15th & the last weekend of the month. **Location**: Hybrid - Working 2 days a week from our office in Norwich **What will I be...
-
Real Estate Consultant
2 weeks ago
Norwich, Norfolk, United Kingdom Travel Chapter Full timeWhat will you be responsible for? In this role, you will be tasked with evaluating incoming inquiries and coordinating appointments for the New Business Team, with the primary goal of fostering organic property expansion. Emphasis will be placed on delivering exceptional service from the initial interaction with potential clients. Your daily activities...
-
Real Estate Consultant
2 weeks ago
Norwich, Norfolk, United Kingdom Travel Chapter Full timeWhat will you be responsible for? In this role, you will be tasked with evaluating incoming inquiries and coordinating appointments for the New Business Team, with the primary goal of fostering organic property expansion. A strong emphasis will be placed on delivering exceptional service from the initial point of contact with new inquiries. Your daily...
-
Worldwide Travel Expert
3 months ago
Norwich, United Kingdom Premier Holidays Full time**Salary: From £20,500 (dependent on experience) plus excellent uncapped commission and bonuses.** **Once trained earn on average £26,500 OTE!** **Our Top Travel Experts earn in excess of £38,500 OTE!** **Hybrid Working 3 days in the office and 2 days from home, after initial training period.** EXCITING OPPORTUNITY to work for one of east of England's...
-
Retail Travel Advisor
2 months ago
Norwich, United Kingdom TUI Group Full timeNorwich, United Kingdom- - 126207- - Onsite- - Permanent- - Part Time- - 30Salary £21,500 (FTE) - Joining the TUI Retail Team as a Travel Advisor at our **Norwich shop**, we will help you become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business...
-
Retail Travel Advisor
3 months ago
Norwich, United Kingdom TUI Group Full timeNorwich, GB- - 127332- - Onsite- - Permanent- - Full Time- - 37.5Salary £23,550 - Joining the TUI Retail Team as a Travel Advisor at our** Norwich shop**, we will help you become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating...
-
Retail Travel Advisor
3 months ago
Norwich, United Kingdom TUI Group Full timeNorwich, GB- - 127455- - Onsite- - Fixed term- - Part Time- - 25.5Salary £23,550 (FTE) - Joining the TUI Retail Team as a Travel Advisor at our **Norwich shop**, we will help you become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by...
-
Retail Apprentice Travel Advisor
3 months ago
Norwich, United Kingdom TUI Group Full timeNorwich, United Kingdom- - 126856- - Onsite- - Apprentice- - Full Time- - 37.5Joining TUI Retail as an Apprentice Travel Advisor at our **Norwich **shop will provide you valuable insight into the world of Travel. Our two-year Apprenticeship Scheme is structured to develop you to put customers at the heart of our business by creating unforgettable holiday...
-
Operations Administrator
2 months ago
Norwich, United Kingdom RecruitmentJunky Full time**Location**:Norwich, NR6 **Role title**:Operations Office Administrator **Salary**:£24,000 - £26,000 per annum **Hours**: 8:30am - 5:00pm Monday to Friday **The company**: Our client is a dynamic, family run business based in Norwich that provides management and consultancy services across the UK. They pride themselves on being a fun place to work and...
-
Operations Administrator
3 months ago
Norwich, United Kingdom RecruitmentJunky Full time**Location**:Norwich, NR6 **Role title**:Operations Office Administrator **Salary**:£24,000 - £26,000 per annum **Hours**: 8:30am - 5:00pm Monday to Friday **The company**: Our client is a dynamic, family run business based in Norwich that provides management and consultancy services across the UK. They pride themselves on being a fun place to work and...
-
Operations Administrator
3 months ago
Norwich, United Kingdom RecruitmentJunky Full time**Location**:Norwich, NR6 **Role title**:Operations Office Administrator **Salary**:£24,000 - £26,000 per annum **Hours**: 8:30am - 5:00pm Monday to Friday **The company**: Our client is a dynamic, family run business based in Norwich that provides management and consultancy services across the UK. They pride themselves on being a fun place to work and...