Customer Experience Executive

We are currently recruiting for a Customer Experience Executive to join a Contracting and Accounting firm based in the Stockport, Cheshire area. **Duties will include**: - Being the first point of contact, dealing with incoming phone queries regarding their payments and engagement with the company - Ensuring that every decision puts the employees and...

**Role Summary** They can evaluate previous interactions to identify the root cause of contact and understand where corrective actions are outstanding working to resolve customer contact. They naturally support and coach peers within the team to create an inclusive collaborative team culture both internally and externally with outsourced agents. Alongside...

We have a great opportunity for a Customer Experience Executive to join our Customer Experience Centre, based in our flagship dealership in Stockport. This is a full-time role, office based. Hours 40 Monday - Saturday on a rota basis Salary £22,713 Bonus earnings potential £31,113 **Benefits**: Colleague Referral Scheme (£500 - £1000) - A range of...

We have a great opportunity for a Customer Experience Executive to join our Customer Experience Centre, based in our flagship dealership in Stockport. This is a full-time role, office based. Hours 40 Salary £22,713 Bonus earnings potential £31,113 **Benefits**: Colleague Referral Scheme (£500 - £1000) - A range of Mercedes Benz training and...

We have a great opportunity for a Customer Experience Executive to join our Customer Experience Centre, based in our flagship dealership in Stockport. This is a full-time role, office based. Hours 40 Salary £24,232 Plus OTE Bonus **Benefits**: Colleague Referral Scheme (£500 - £1000) - A range of Mercedes Benz training and leadership programmes -...

We have a great opportunity for a Customer Experience Executive to join our flagship dealership in Stockport. This is a part time role working 13 hours per week across Saturday and Sunday. **Benefits**: Staff car scheme Competitive Pension Scheme Perk Box Membership Eye Care vouchers Life Assurance Employee Assistance Programme 23 days holiday rising...

This role will be permanent offering a 5-day working week. **Duties will include**: - Answering up to 100 inbound calls per day and making weekly outbound calls to customers, employees and subcontractors - Keeping up to date with industry specific legislation and ensuring that compliance with current regulatory requirements is consistently met. - Liaising...

Job OverviewWe are seeking a highly skilled Customer Experience Executive to join our team at LSH Auto Group.This role will involve enhancing the customer online journey by providing exceptional digital experiences across all platforms, managing customer inquiries, optimizing online processes, and improving overall customer satisfaction.The ideal candidate...

**Customer Experience Executive** At least 1 years’ experience in a customer service (ideally inbound telephone based) environment, with outstanding communication and organisational skills, who possess an empathetic and caring attitude **Role purpose and characteristics**: - A truly exceptional customer focused attitude, always working in adherence to the...

About the RoleAs a key member of our team, you will be responsible for driving customer-centric marketing initiatives. This role requires a collaborative mindset, working closely with various teams to put the customer voice first.Key ResponsibilitiesDevelop and execute an annual customer marketing plan that aligns with business objectives.Create and manage...

About the RoleWe are seeking a Customer Insights Manager to lead on end-to-end customer experience optimisation. The ideal candidate will gather insights from surveys and other disparate data sets to enhance advocacy, loyalty, and customer experience.Key Responsibilities* Analyse Voice of the Customer (VoC) and Speech Analytics data using qualitative and...

**Vitality, Customer Sales Executive - Health Retentions, Stockport** As **Vitality**continues to grow so does our need for world-class Advisors. We are looking for the best Customer Salespeople to join our Retention Department. This is a hybrid role where you work from the office and at home to help with a healthy work-life balance supporting our Vitality...

Customer Care Executive required for a well-established, independent travel company who have been providing travel services & dream holidays for over 13 years. Are you are looking to step away from sales? Then this could be the role for you! My client is looking to recruit an enthusiastic and highly motivated Customer Care Executive, to join their...

**A company committed to looking after their staff (and their customers!)** As our client’s next Customer Service Executive, you will join a company that are genuinely dedicated to providing a great working environment for their staff. They show this through their benefits of course, but also through their fun and sociable culture with a team of people...

Key ResponsibilitiesThe Head of Safeguarding and Customer Experience will be responsible for:Overseeing safeguarding responsibilities and promoting good practiceEnsuring exceptional customer experienceWorking closely with the Executive and senior management team to deliver excellent duty of careManaging small teams and possessing strong report writing and...

Are you looking for your next role within Customer Service? Is providing an excellent level of service to both internal and external Customers your passion? Working as part of a well-established, experienced Customer Service Hub who provide a first-class service to both external and internal customers across multiple departments including Logistics,...

** Job Title: Head Of Customer experience & Safeguarding** **Hours: Mon - Friday 37.5hrs (Must be flexible to work some evenings)** **Salary: upto £50,000p/a DOE** **Location: Stockport SK1** **Permanent Opportunity** - My Client is looking to recruit a new Head of Customer Experience and Safeguarding to work within established team and closely with the...

**CUSTOMER RETENTION EXECUTIVE** **£25,000 + BONUS + BENEFITS** **STOCKPORT** **TRAINING PROVIDED.** REED is working with a fantastic company who are looking for someone to provide an excellent and responsive service to company members. There is no cold calling involved in this role, it is all about maintaining relationships with existing clients. They...

Job Title: Customer Experience LeadA well-known health insurance brand is seeking a Customer Experience Lead to join the team and lead on end-to-end customer experience optimisation. The successful candidate will be responsible for leading a team that provides insights on end-to-end customer journeys, gathering insights from surveys as well as other...

**Company Description** At CGA by NielsenIQ we work with the biggest and most renowned food and drink businesses and most iconic brands, to help them understand the drivers of their performance as well as the consumer and market dynamics at play. Our mission is clear: To use our phenomenal data and unrivaled expertise to provide our partners with fresh...