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Sales Administrator/customer Service
4 months ago
**As a Sales Admin & Customer Service Advisor you will be providing support to the team & department to operate at optimum efficiency. This will include but will not be limited to the main responsibilities given below. You are expected to use a highdegree of self-management and initiative.**
**This is an amazing opportunity for someone with strong experience within customer service or admin, and who is looking for career development**
**The role**:
**Location: Liverpool**
**Salary:22-24k per annum**
**Hours: Monday-Friday 8:30-5pm**
**Contract: Fixed term contract (maternity cover)**
- Competitive salary
- Company pension scheme
- 25 days holiday + bank holidays
- Free on site parking
- Excellent learning and development opportunities
- Accessible location
- Hybrid working schedule
**Key duties will include**:
- Answering incoming calls, providing first class customer service
- Acting as the first point of contact for all incoming queries from both international and UK based customers
- Handling incoming orders
- Developing and maintaining relationships with customers
- Updating and maintaining the CRM system
- Actively promoting products and services
- Raising orders for production
- Liaising with various transport companies to ensure goods are delivered in time and within budget
- Handling queries and complaints and seeing through to resolution
- Completing export documentation
- Researching potential markets and business opportunities
- Maintaining filing systems
**Experience, Skills, and Attributes**
- Excellent communication skills
- Attention to details
- Ability to work efficiently on their own initiative
- Knowledge of export industry would be beneficial
Adecco is an equal opportunities employee.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
