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Customer Service Administrator

2 months ago

Liverpool, Liverpool, United Kingdom MI Search Ltd Full time
About the Role

This international pensions business is seeking a Customer Services Administrator to join its team in Liverpool.

In this role, you will undertake administration of pension cases and deal with customers by phone and in writing.

Your focus will be on ensuring the service customers receive is of the highest quality.

You will need administration experience working within financial services, strong IT skills, excellent attention to detail, and customer service skills.

The basic salary is up to £24,000, and benefits are included.

Please note that this is a 6-month contract role.

Key Responsibilities
  • Administration of pension cases
  • Customer communication by phone and in writing
  • Ensuring high-quality customer service
  • Working within financial services
Requirements
  • Administration experience in financial services
  • Strong IT skills
  • Excellent attention to detail
  • Customer service skills