Senior Triage Clinician

4 months ago

Peasedown St John, United Kingdom HCRG Care Group Full time

Job Introduction
We are looking for a Band 6 Triage Clinician to join us at our established clinical triage team based from our care coordination centre (CCC) in Peasedown St John.

Our team is expanding due to the development of our virtual ward service which will further underpin our commitment to admission avoidance within BaNES.

Our clinical triage team is responsible for initial triage over the telephone, if successful, you will play a crucial role in managing referrals through highly efficient triage by understand patient healthcare needs. Many of our calls are urgent and require immediate decisive responses. You will work with a range of community services such as district nurses, reablement services and our newly established hospital at home service.

This role would suit somebody with significant knowledge of both urgent care and community-based services. This experience will help manage admission avoidance, hospital discharges, and help ensure patients receive the care they need.

Main Responsibilities
As a Senior Triage Clinician, you will:

- Lead the assessment of a patient’s condition, identifying the most appropriate care pathway.
- Use clinical reasoning skills and knowledge of evidenced-based practice to inform appropriate intervention
- Act as a clinical resource for Band 5 colleagues and Care Coordinators,
- Liaise with professionals, following their advice to ensure clinically safe and effective pathways.
- Maintain accurate systematic documentation of Patient/Health Professional interactions/advice provided.

**For a full list of responsibilities, please see the attached Job descriptions.**
- Be a registered nurse with NMC registration
- 2 years post graduation experience as a Nurse
- Experience in Urgent Care and Community environments
- Excellent communication skills
- Ability to work as part of a team and liaise with people at all levels

Telephone based triage experience is not mandatory and full training will be given by a well-established supportive team.

About The Company
We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

Package Description
You will feel valued within HCRG Care Group, receiving access to exclusive rewards and benefits including:

- £35,392 - £42,618 (Band 6 AfC salary) with NHS Pension and full Agenda for Change terms and conditions
- Competitive terms & conditions for support roles
- Free tea, coffee, and milk at your base location
- Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care - backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission

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