Quality & Governance Lead Surgery & Cancer

2 weeks ago

London, United Kingdom Whittington Health NHS Trust Full time

Quality & Governance Lead, Surgery & Cancer ICSU

Are you passionate about patient safety and dedicated to improving the quality of healthcare service ?

Do you possess strong leadership skills and a commitment to fostering a culture of continuous improvement ?

If so, we have an exciting opportunity for you to join our team as Quality & Governance Lead for Surgery & Cancer ICSU.

The post holder will lead, co-ordinate and advise on all aspects of clinical quality, risk management and governance processes across the Surgery & Cancer ICSU.

The post holder will be required to review, define, scope, plan, manage and deliver activities associated with the quality agenda.

The post holder will work as an integral member of the Surgery & Cancer leadership team to ensure learning from incidents and patient feedback within the ICSU.

The post holder will play a pivotal role in supporting the implementation of the Patient Safety Incident Response Framework (PSIRF) and will lead work to ensure improvement and assurance is understood, recognised, and used to improve the outcome for service users.

The postholder will undertake Patient Safety Incident investigations and other reviews as relevant and promote patient safety thinking beyond why things go wrong into examining why things routinely go right and how that can be maximised.

MAIN DUTIES

Lead and be accountable for quality governance deliverables within the ICSU.

Facilitate a culture of learning and improvement across ICSU services.

Provide training for PSIRF and risk management.

Promote improved understanding of governance mechanisms and systems within departments across the ICSU including how multi disciplinary professionals can work together to provide safe and quality patient care.

Validate and quality check all incidents, reported on the Trust’s risk management system (Datix) ensuring that areas of high risk and high patient impact are addressed and escalated immediately.

Work in collaboration with the central governance team in the implementation of PSIRF and support a systems-based approach when learning from patient safety events.

Undertake and support a variety of learning responses under PSIRF within the ICSU and ensure compassionate engagement with those affected by patient safety events is maintained.

Provide quality assure on investigations prior to submission to the Central Quality and Governance team.

Lead on learning responses with patient safety incident investigations.

Advise, design and deliver training relating to incidents and patient feedback for dissemination across the ICSU.

Have an overview of patient feedback for the ICSU including complaints, PALs queries, Friends & Family Test (FFT) and compliments.

Promote a culture where staff are confident in reporting adverse incidents and investigating.

Whittington Mission, Vision and Goals

We have an excellent reputation for being innovative, responsive and flexible to the changing clinical needs of the local population. We are treating more patients than ever before and are dedicated to improving services to deliver the best for our patients.

Our mission
Helping local people live longer, healthier lives.

Our vision
Provide safe, personal, co-ordinated care for the community we serve.

Our goals
We have developed six key strategic goals to make sure we continue to support people to live longer, healthier lives.

To secure the best possible health and wellbeing for all our community

To integrate and coordinate care in person-centred teams

To deliver consistent, high quality, safe services

To support our patients and users in being active partners in their care

To be recognised as a leader in the fields of medical and multi-professional education, and population-based clinical research

To innovate and continuously improve the quality of our services to deliver the best outcomes for our local population

Whittington Values

Our values underpin everything we do. Our staff are committed to delivering the following values in everything they do.

Our ICARE values have been created by our staff and are embedded in our appraisal and planning processes and form part of our staff excellence awards.

Risk Management

Analyse risk and compliance data and make recommendations to ICSU committees to address identified deficits in safety and/or compliance and ensure agreed actions are completed.

Review the ICSU risk registers with service leads and ICSU triumvirate ensuring they are up-to-date and reviewed regularly.

Support staff with completing risk assessments and provide training on risk management as required.

Work collaboratively with other ICSUs to enable the identification of safety risks through adverse incidents, complaints, legal claims, H & S risk assessment, risk registers and other methods of risk identification (e.g., safety alerts, NICE etc) and ensure that any actions to mitigate identified risk are implemented.

Governance and Quality

Have oversight and involvement w

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