Director, Commercial Account Management

12 hours ago


London, United Kingdom Culture Amp Full time

Help make a better world of work.
Culture Amp is looking for a high-performing Director, Commercial Account Management with experience in both managing sales professionals and selling HR tech applications directly, ideally within high-growth SaaS.
Reporting into the Global Commercial VP, this role involves managing Account Managers, leveraging technology, and improving existing processes for the EMEA region. The ideal candidate will be a data-driven and inspiring people leader with strong communication skills and proven experience managing high performing sales professionals.
This is an opportunity to partner with global and local colleagues to contribute to a world class sales culture in an organisation on a phenomenal growth trajectory.
Please note, this is a hybrid role where you'll be required to be in the London office 2 - 3 days-per-week.
As our Director Account Management, you will:
Set a vision, measure, and execute a plan for our AM Commercial Team based in EMEA.
Manage a team of Commercial Account Managers, including but not limited to hiring, supervising, developing and mentoring the team.
Provide direction and leadership to Account Managers to meet or exceed monthly, quarterly and annual revenue targets, and company objectives.
Meet with your AMs to provide feedback, support, and training
Track sales team metrics and report data to leadership on regular basis including quarterly business reviews on your regions
Lead weekly and/or monthly meetings with sales team and leadership
Partner with CS leadership to run Customer Facing teams of Coaches and Account Managers
Manage day-to-day performance of Account Managers, identify opportunities for efficiencies.
Recruit, hire, and onboard new account managers
Significant sales management experience
Extensive direct sales experience
Excellent coaching skills; Proficient in Salesforce.



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