Sales Support and Network Services Administator
4 months ago
**Job Title**:Sales Support and Network Services Administrator
**Location**: Bury
**Department**: Technical Services
**Company**: Avoira
**Salary**: £21,000 - £23,000
**Benefits**: Pension | Medical Cash Plan | Life Assurance | Discounted Gym Membership
The primary purpose of the role is administrative support to the Field Sales Teams as well as be a part of the team which provides and delivers goods and services offered by Avoira to its customers.
**Responsibilities**:
- Processing of sales orders for the Field Sales Team and raising associated paperwork.
- Maintain data system records.
- Billing of goods and services.
- Progress projects, liaise with other departments and teams.
- Assist with provisioning and management of network services to our customers.
- Respond quickly and efficiently to incoming telephone calls.
- Deal with billing enquiries.
- Assist with administration and customer hospitality during appointments, demonstrations, exhibitions and open days.
- Assist with the booking of training courses and accommodation for our staff, internal meeting rooms and shared resources.
- Stationery ordering and upkeep**.**
**Key Outcomes**:
- Successfully deliver an outstanding service to all customers.
- Resolve any customer issues in a timely and effective manner.
- Effectively support our sales team and colleagues
**Essential**:
- Ability to work on own initiative or as part of a team, adhering to established processes and procedures.
- Reliable, responsible, well organised self-starter.
- Effective communicator.
- Able to master new technologies quickly and effectively.
- Ability to embrace change and provide constructive ideas for improving service, working methods and environment.
- Excellent working knowledge of Microsoft packages - Excel, Outlook and Word.
**Desirable**:
- Good working knowledge of distribution and financial software.
- Telecoms or similar service industry background would be advantageous
**Job Types**: Full-time, Permanent
**Salary**: £21,000.00-£23,000.00 per year
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
Work Location: Hybrid remote in BURY
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