Senior Business Operations

2 weeks ago


Paddington, United Kingdom Vodafone Full time

**Description**:
**Role purpose**:
The Senior Business Operations & Transformation Manager supports the CIO who reports into the CIO for Vodafone. The role is accountable for managing & aligning the internal & external governance of the whole function, covering the monitoring, reviewing & improving of its operational effectiveness. The role supports the strategic alignment across all platforms and all local markets with effective internal & external communications, strong business & commercial thinking and exceptional influencing at SLT level. The role requires frequent content creation for SLT & ExCo boards and provides the key interfaces between IT, networks, local markets and security.

This role has accountability for Risk Management, including several top Technology key risks.

The team is at the start of transformation, growth and operating model restructure, aligning multiple local operating companies, ways of working, processes, toolsets, KPIs and needed culture transformations. This role will be responsible for the programme management and transformation of multiple major programmes, requiring key organization, influencing and superior strategic thinking at a high level, dealing with SLT members across the organization and preparing work for ExCo review.
Key responsibility for culture & change transformation across the function which requires strong business & cultural understanding, with key strategic thinking supporting New Gen Telco and driving a platform-led organization. The role will be responsible for creating the roadmaps, strategy, managing workstreams at a senior level, and embedding the required changes both strategically and culturally.

**Job Responsibility**:
**Key accountabilities and decision ownership***:

- Supporting the CIO & overall business management & transformation of the function, maintain & improving key interfaces with multiple areas across Networks, IT, Security, Vodafone Business and local markets
- To create the strategy, in collaboration with key leaders (including local markets)
- Programme management of key function-wide programmes, including market integration
- Represent & create influential content for SLT & ExCo review board level, ensuring key workstreams are efficient, collaborative & effective & key decisions are made & implemented
- Accountability for risk management, operational governance & senior level business management with key working relationships across Vodafone Technology, HR, Finance, Internal Comms

**Core competencies, knowledge and experience***:

- Strong experience in Technology and Business function & sound understanding of Telecommunication Networks, IT, Platform, Product & Service
- Strong understanding of and experience in strategy setting & implementation
- Experience in working and being able to align and influence virtual and multinational teams, with proven record of delivering goals in matrix organizations
- Exceptional ability to understand & communicate strategic issues at board/Director level, flexing style when necessary, effectively communicating to both technical and non-technical audiences
- Ability to work pro-actively on a day-to-day basis with minimum guidance, dealing with ambiguity & complexity on a daily basis, managing multiple & changing priorities & taking accountability for decisions made
- Strong line management and leadership of both technical experts and senior transformation manager

**Must have technical / professional qualifications***:

- Degree qualification (IT/engineering/business/ or MBA) and minimum 5+ years’ experience in a Technology and commercially focused function
- Superior programme management with a key consultancy focus, and ability to transition strategy into implementation
- Exceptional influencing skills at a senior level, organisaitional & communication skills, including creating ExCo level documentation for key steercos and review boards
- A continuous improvement mind-set focussed on processes, tooling, automation & activities that maximise revenue, efficiency and most importantly Vodafone Business customer loyalty
- International experience preferred with ability to work across local markets, cultures
- Strong understanding of technologies, platforms and product with ability to drive the change required in line with the Project Gamma and VT change programme

**Key performance indicators***:

- Exceptional delivery, governance & management of key strategic programmes
- Superior working relationships with key stakeholders at all levels, and across functions
- Strong & accurate governance and documentation of programme management, communications, exec presentations & risk & governance


  • Business Analyst

    7 days ago


    Paddington, United Kingdom The People Network Full time

    **Business Analyst - Gambling **This world leader within the Online Gambling space is looking for a fully remote Business Analyst to be an integral part of the operational delivery team and be responsible for understanding problem statements, gathering requirements and much more. Working closely with the Head of Delivery, your responsibilities will...


  • Paddington, United Kingdom Arnold Ash Group Full time

    **Group Head of Operations and Engineering - FTSE 250 - (Middle East / Africa or Remote with Travel)** Arnold Ash is partnered with a market-leading business who are driving innovation and growth in the Communications market across the Middle East and Africa. We must identify a Group Head of Operations and Performance Engineering due to exponential growthof...


  • Paddington, United Kingdom Sigma Recruitment Ltd Full time

    **Opportunity for a senior verification and validation/quality engineer with medical device industry experience to join a well-financed, innovative UK company focusing on delivering and implementing artificial intelligence solutions.** The remuneration package on offer is very competitive, with a basic salary of between £50,000 and £70,000 depending on...

  • Senior Bookkeeper

    4 days ago


    Paddington, United Kingdom Nouvo Recruitment Full time

    **Chartered Accountant** We are currently hiring a Qualified Chartered Accountant to join our client based in London. As a key member of the team, you will have the opportunity to deliver exceptional accountancy, tax, and assurance services to a diverse range of clients. **Responsibilities**: - Provide expert accountancy, tax, and assurance services to...


  • Paddington, United Kingdom Vodafone Full time

    **HR Technology Product Owner Headcount Planning and People Analytics**: Location: London Paddington (Hybrid 2/3 days) **Role purpose**: A core element of Vodafone’s HR strategy is to deliver world class HR processes through its global HR systems. The role of the HR Technology Product Owner is to serve as the customer proxy. They ensure good understanding...


  • Paddington, United Kingdom Search Consultancy Full time

    Senior Receptionist - £33.6k - Monday - Friday - Paddington - 8:00 - 5:00pm An exciting opportunity to join a front of house team who pride themselves on delivering exceptional customer service are seeking a senior receptionist to join their team. This is a perfect role for an experienced front of house expert looking to progresstheir career and have more...

  • Cafm Manager

    2 days ago


    Paddington, United Kingdom Build Recruitment Full time

    **CAFM Manager - Facilities/ Building Services London £40-48k **We have a very exciting role for a CAFM Manager to join a large trust in London to manage the facilities concept CAFM system. The CAFM Manager will be working for one of the largest facilities management companies in the world offering fantastic careerprogression and benefits. The CAFM Managers...


  • Paddington, United Kingdom Ipsen Ltd Full time

    Here at Ipsen we believe that patients cannot wait - for suitable treatment, for support, for awareness. We aim to make a sustainable difference by significantly improving patients’ health and quality of life and providing them with effective therapeutic solutions for unmet medical needs through differentiated and innovative medicines in Oncology,...


  • Paddington, United Kingdom Ipsen Ltd Full time

    Ipsen is a dynamic and growing global specialty-driven biopharmaceutical company focused on innovation and specialty care. We aim to make a sustainable difference by significantly improving patients’ health and quality of life and providing them with effective therapeutic solutions for unmet medical needs through differentiated and innovative medicines in...

  • Project Manager

    6 days ago


    Paddington, United Kingdom The People Network Full time

    Project Manager - Gambling This world leader within the Online Gambling space is looking for a fully remote Project Manager to be an integral part of the operational delivery team and be responsible executing and delivering complex technology projects containing multiple, interrelatedefforts to achieve the business initiatives, strategy and goals. Prior...

  • Marketing Assistant

    4 days ago


    Paddington, United Kingdom Cherry Professional Limited Full time

    Job Title: Marketing assistant] £25,000 pro rota - FTC 9 months - LONDON BASED (Paddington) Companies Mission To give patients control of their health through knowledge, choice, convenience, and connection. Job Purpose This family is dedicated to revenue generation from both new business and existing accounts. They own and manage all direct sales channels...


  • Paddington, United Kingdom Livv Workplace Full time

    ISS - Livv Workplace is a leading workplace experience and facility management company. We provide solutions that contribute to better business performance, and we believe that people make places and places make people. We are seeing a Hospitality Assistant that will also cover reception duties, to be based at a standout site that is innovative, urban,...


  • Paddington, United Kingdom Spinwell Full time

    Role: Strategic Recruitment Lead Contract Length: 3 months Location: London IR35: Inside Pay Rate to Intermediary: £33.72 per hour Spinwell is recruiting for an Strategic Recruitment Lead for an excellent opportunity within the public sector. **RESPONSIBILITIES OF THE STRATEGIC RECRUITMENT LEAD** This role will lead the capacity and capability strand of...

  • Senior Internal Auditor

    Found in: beBee S GB - 3 weeks ago


    London Paddington Station, United Kingdom Kingfisher Plc Full time

    We’re Kingfisher, A team made up of over 82,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. That’s right, we’re big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home...

  • Senior Internal Auditor

    Found in: beBee jobs GB - 3 weeks ago


    London Paddington Station, United Kingdom Kingfisher Plc Full time

    We're Kingfisher, A team made up of over 82,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. That's right, we're big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home...


  • Paddington, Cheshire, United Kingdom Montcalm Collection Full time

    Company Overview United by timeless style and peerless service, the Montcalm Collection is Londons compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the citys story. Architecture and style may change, but classic...

  • Assistant Revenue Manager

    Found in: Jooble UK C2 - 3 weeks ago


    Paddington, Cheshire, United Kingdom Montcalm Collection Full time

    Company Overview United by timeless style and peerless service, the Montcalm Collection is Londons compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the citys story. Architecture and style may change, but classic...