Corporate Receptionist
3 weeks ago
Senior Receptionist - £33.6k - Monday - Friday - Paddington - 8:00 - 5:00pm
An exciting opportunity to join a front of house team who pride themselves on delivering exceptional customer service are seeking a senior receptionist to join their team. This is a perfect role for an experienced front of house expert looking to progresstheir career and have more responsibility
The position will involve the following duties and responsibilities:
- Provide day to day direction and coaching to the reception team making sure bespoke client-focused service is delivered in line with company values
- Review the rota to ensure adequate cover at all times to maintain the provision of a consistent service.
- Review processes and recommend improvements to make sure they evolve to meet the changing needs of the business and ensure standards are delivered in line with KPIs and Mystery Shops
- Manage and deliver monthly reports to management and clients
- Anticipating client requirements accordingly
- Reviews following days/weeks meeting bookings are covered/catered for/booked properly. (Using Condeco booking system)
- To work closely with key stakeholders forging positive working relationships with the community
The required experience and attributes is as follows:
- Great communication skills and an enjoyment of helping and assisting people
- A team motivator and someone passionate in delivering great service
- Flexible and the willingness to work outside of the job description
- Excellent Microsoft packages experience
What You Will Get:
As you would expect, you will receive a competitive salary and also enjoy a generous benefits package. You could also be working in one of London's prestigious locations with ultra modern facilities.
How To Apply:
If you have any questions, then please contact Richard at the Search London office.