Medical Secretary
5 months ago
Job Summary:
**Duties**:
- Answer telephone calls from patients with referral related problems
- Do all referrals which include two week waits referrals, urgent referrals, routine referrals, expedite appointment letters, safeguarding referrals, hct referrals, admission letters and private referrals.
- Book and change appointments on the ERS system
- Worklists on ERS - keep them up to date
- Triage ERS responses and advice and guidance responses to GP’s, nurses, etc.
- Deal with franking post, Lister post and franked mail ready for the courier.
- Deal with tasks from GP’s chasing up clinic letters or appointments and chase follow up appointments
- Show trainee GPs how referral system works
- Domiciliary blood referrals
**Skills**:
- Proven experience in administrative roles, preferably in a healthcare setting
- Proficiency in using office software such as Microsoft Office Suite
- Excellent communication skills, both written and verbal
- Strong organisational abilities with great attention to detail
- Ability to multitask and prioritise tasks effectively
- Knowledge of medical terminology and procedures is advantageous
Join our team as a Medical Secretary to contribute to the efficient functioning of our medical practice while supporting patient care.
**Job Type**: Part-time
Expected hours: 21 per week
**Benefits**:
- Company pension
- On-site parking
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Medical Receptionist: 1 year (preferred)
Work Location: In person
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