Sales Administrator

3 days ago


Shepton Mallet, United Kingdom White Lake Cheese Full time

White Lake Cheese is expanding Creating a fantastic opportunity for an enthusiastic person to join the White Lake Cheese family. We are in the process of building a new factory and growing the business, so this is an exciting time to be joining us.

**Job purpose**: to ensure fulfilment of sales, consistent with the long-term objectives of White Lake Cheese.

The successful person will be someone that’s excited by the mission of producing and delivering outstanding cheese with beautiful presentation. A positive individual who is outgoing and personable who will be able to work hard on their own initiative and work well in a team.

**Job role**
- Accountable for ensuring the timely fulfilment of orders
- Receiving and processing orders
- Checking the accuracy of orders
- Maintaining sales records
- Liaising with the sales manager
- Liaising with production, wrapping and dispatch to ensure we have enough products
- Talking to customers, including wholesalers and trade customers, building and maintaining relationships
- Supporting the sales manager and office with other administrative tasks, if required
- Respond to customer queries
- Support despatch team to develop packaging solutions that delight customers
- Show business customers around the factory and lead tasting sessions
**Qualities & Attitude**
- Committed to excellent customer service
- Pragmatic & self-starting; you are able to identify what's needed and make it happen with support from wider team
- Happy to work in smaller business with flexible working style
- Align with the values of White Lake Cheese and live them all the time
**Knowledge & Skills**
- Previous experience in sales administration, or a similar role desired (1 year or more)
- Exceptional interpersonal and customer service skills
- Familiarity with sales reports and records
- Proficient in Excel and Word
- Excellent written and verbal communication skills
- Food safety knowledge/experience is not necessary but is desirable (training will be given)
This is a full-time position - 5 days a week - Monday-Friday

Occasional work from home

Approximately 37.5 hours per week

£10 - £12 p/h

Permanent position

28 days annual holiday

About White Lake Cheese

White Lake Cheese is an award-winning artisanal cheese making farm in Pylle, Shepton Mallet. We have our own goat farm and source ewe and Guernsey cow’s milk from nearby farms - all contributing to the incredible selection of cheese that we offer.

With a real love for cheese, we aim to produce some of the best cheese in the artisanal market.

**Job Types**: Full-time, Permanent

**Salary**: £10.00-£12.00 per hour

**Benefits**:

- Casual dress
- Employee discount
- On-site parking
Schedule:

- Monday to Friday
**Experience**:

- Sales administration: 1 year (required)
- administration: 1 year (preferred)



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