Administrator
7 months ago
**Company Description**
SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.
At SGS, we have an open corporate and international culture, we offer a dynamic work environment in a leading global company. Our high professional standards and our sustainability approach guarantee you a future-oriented work environment. We invest in our employees for the long term and we are committed to supporting your development within the company.
**Job Description** Job Title**:Administrator
**Job Type**:Permanent
**Hours**: 37.5 hours per week - **Full Time & Part time positions available**
**Job Location**:Shepton Mallet
**Salary**:£20k-£22k - 24 Days holiday + Bank Holidays
**Additional Benefits**
- Generous Benefits including a yearly bonus, private healthcare & birthday leave & many more
**Main Purpose of Role**
To operate and maintain the administration and customer service needs of the SGS department.
**Key Accountabilities**
- To deal effectively with incoming enquiries by providing accurate and up-to-date information on the certification process offered by SGS.
- To organise and administer certification services to a high level maintaining accuracy to an excellent standard.
- To work effectively with other teams locally and abroad delivering certification services, providing the teams with relevant information to ensure they can qualify compliance of the requests and responding to any requests for additional information when necessary.
- To communicate effectively between the customer and service delivery teams to achieve compliance to relevant country standards and to ensure clients are provided with completed certificates.
- To maintain a professional corporate image at all times when dealing with customers and SGS offices.
- To assist the Operations Manager with general sales activities when required, e.g. mail-shots, exhibitions.
**Qualifications** Qualifications**
**Skills & Knowledge**
- Essential
- Good written and verbal communication skills
- Ability to prioritise work load
- To be accurate and organised
- Competent in Microsoft Word & Excel
**Experience**
Essential
- Fluent in English and any other language are an advantage
- Good communication skills
- Target and customer focused
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