HR Advisor/administrator
6 months ago
**Role: HR Advisor/Administrator**
**Dept: HR Department**
**Reports to: Group HR Manager**
**About us**
**What to expect**
As the HR Advisor and Administrator, you will be required to advise both managers and employees across the business. You’ll be responsible for undertaking the **day-to-day administration and advisory for human resources,** including recruitment, grievance, capability, disciplinary, absence management, ad hoc reporting, updating departmental systems and supporting the Group HR Manager as and when required.
The role is based in Redditch, Worcestershire you will form part of a team including payroll. There may be on occasions where you will be required to travel to other subsidiaries. Therefore, a driving licence is required.
**Key responsibilities**
- Partnering with the business to deliver a high quality and pro-active case management offer on ER issues such as; capability, disciplinary, grievances, absence management, the Equality Act, appeals and flexible working whilst ensuring consistency of decisions across the business.
- Providing the business with pragmatic innovative solutions whilst considering the employment legal and risk framework
- Providing coaching to managers to up skill and support them to reach positive outcomes with their employees.
- Up-skilling and developing line managers and working with the Group HR Manager to develop, deliver and review training material and processes to up-skill line manager capability.
- Maintaining an effective feedback loop with the Group HR Manager
- Escalate high risk cases to Group HR Manager as and when appropriate.
- Building relationships across the business to obtain support when formal meeting support is required.
- Managing all cases in line with GDPR regulations.
- Contributing to team development through the sharing of best practice and lessons learnt
- Support the progress of ET’s, COT3’s and settlement agreements liaising with ACAS and solicitors as necessary.
- Monitoring, reviewing, and updating all HR policies and ensuring these are in line with current legislation.
- Ensuring the current data systems are up to date and effective training is implemented for managers.
- A great advocate for engagement across the business.
- Responsible in ensuring onboarding is processed, by creating starter packs, initiating the payroll process which involves accurately inputting salary details and contract information.
- General administration to the HR Department
- Administration of all aspects of the leaver processes including voluntary severance schemes, retirement, employment references and arranging exit interviews
- Maintain and update the relevant systems including employee records, the organisational structure, and other details:
- Administration of all aspects of the recruitment and selection process including advice to manager on recruitment campaigns and advertising media:
- Act as a first point of contact for HR queries from staff from all areas of the business
- Co-ordination of the employment clearance process for all new staff and authorised personnel to support safer recruitment.
- New hire administration - offer letters and contracts.
- Creating LinkedIn content and management of Company website and social media to reflect our vacancies.
**Person Specification**
- Minimum of 3 years employee relations experience
- Strong knowledge of Employment Law.
- Excellent verbal and written communication and influencing skills and ability to hold challenging conversations in a way which leads to the desired outcomes.
- Highly organised and self-motivated with good attention to detail.
- Customer focused and service oriented.
- Experience of managing and prioritising own workload in a high volume, demanding environment with changing priorities.
- Able to deal with highly confidential information discreetly.
- Works with pace and accuracy, staying focused on the detail.
- Able to work in a sensitive and diplomatic manner, whilst remaining confident and resilient.
- Team driven and able to drive consistency across the team.
- Able to build relationships effectively both face to face and over the telephone.
- Excellent coaching skills and effective questioning techniques.
- Full or part CIPD recognised qualification is desirable.
- Excellent Microsoft skills particularly excel.
- Mental Health First Aider desirable.
- Proactive in your approach to training and networking
- Current driving licence.
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Redditch: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Human resources: 3 years (required)
- Advisory: 3 years (required)
Work Location: In person
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