Customer Support Agent
7 months ago
At a glance:
- Full time position
- Monday - Friday 8.30am - 5.00pm
- £18,000 - £23,000 salary range, commensurate with experience
- Peaceful, semi-rural working environment, easily accessible from Norwich, Aylsham, Horsford, Holt & Cromer
- Plentiful, free on-site car parking
- Friendly, collaborative team
- Comprehensive training, team-leader support and mentoring
- Genuine opportunities to progress and further your career
QETTLE is the flagship brand of GREG ROWE, a second-generation, family-owned business based in NR10. We are passionate about product design and innovation and have been manufacturing award-winning, multi-functional kitchen taps for over 50 years. QETTLE is a unique, 4 in 1 tap that dispenses not only normal hot and cold flows of water, but true, 100°C boiling water and filtered drinking water, too.
We also operate GRL Direct, which provides dedicated after sales support to owners of Franke boiling and filtered water taps, The FreshWater Filter Company and TapSpares UK, an online provider of spare parts for quality kitchen taps.
**Salary**: £18,000.00-£23,000.00 per year
**Benefits**:
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 3 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: Hybrid remote in Norwich
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