Customer Service Executive
3 weeks ago
REED are exclusively working with a growing company in Norwich, recruiting for the position of **Customer Service Executive** to join the team on a Permanent basis.
Part Time, on a two-week rota.
Week 1: Monday, Tuesday and Wednesday
Week 2: Monday, Tuesday, Wednesday and Saturday
You will be part of a team who are responsible for coordinating activities and ensuring high standards of customer service.
**What will I be doing?**
- Dealing with high volume inbound calls to handle enquiries, provide quotations, convert quotations gain buy in from the customer to book the work.
- Understanding customer needs and promoting the most appropriate solution.
- Liaise with estate agents, accountants and other property professionals including Chartered Surveyors to arrange works.
- Generating and coordinating homebuyer, mortgage valuations and building survey appointments
- Responding to online enquiries within SLA's
- Updating company systems and Salesforce to record accurate information
- Provide administrative support including diary management and pre-appointment preparation to maximise time each day for Surveyors.
- Cross-selling other services where possible.
**Requirements**:
You will be comfortable working in a busy environment, be a confident communicator, have excellent customer service skills and the confidence to upsell/cross-sell/identify additional opportunities.
**Package**
Salary of £17,083 (Full time equivalent salary of £20,000)
Bonus/commission, OTE of £26,000-£28,000 (Pro rata for part time).
25 days annual leave plus Bank Holidays and an extra day off for your birthday (pro rata for part time)
Support towards professional qualifications and subscriptions
Pension Scheme
Opportunities to progress and develop
-
Customer Service Advisor
1 month ago
Norwich, United Kingdom Service Service Full timeWe are looking for a highly motivated, very personable, IT-literate customer service advisors to join a young, dynamic, professional services organisation that provides a full range of support for a selection of international e-retailers, brands and manufacturers.The small but busy team of customer service advisors provide customer support to 20 + e-commerce...
-
Customer Service Advisor
2 weeks ago
Norwich, United Kingdom Service Service Full timeOur client is a Norwich based e-commerce business, supplying a huge range of industrial and commercial products to workshops, warehouses, offices, hospitals, and schools. We are recruiting for a Customer Service Advisor; someone who can provide excellent customer service whilst demonstrating the ability to handle customer order chases and delivery queries in...
-
Customer Service Advisor
2 months ago
Norwich, United Kingdom Service Service Full timeWe are looking for a highly motivated, very personable, IT-literate customer service advisors to join a young, dynamic, professional services organisation that provides a full range of support for a selection of international e-retailers, brands and manufacturers. The small but busy team of customer service advisors provide customer support to 20 +...
-
Customer Service Representative
2 months ago
Norwich, United Kingdom Service Service Full timeMy client are a local home, motor and travel insurance broking boutique, offering customers their expertise in providing the best quotes for their insurance requirements. My client is looking for a new member of staff to join their existing close knit team, based just outside of the centre of Norwich. Job summary To provide customers with a welcoming,...
-
Customer Service Representative
1 week ago
Norwich, United Kingdom Service Service Full timeMy client are a local home, motor and travel insurance broking boutique, offering customers their expertise in providing the best quotes for their insurance requirements.My client is looking for a new member of staff to join their existing close knit team, based just outside of the centre of Norwich.Job summaryTo provide customers with a welcoming,...
-
Customer Service Executive
2 weeks ago
Norwich, United Kingdom GCB Agency Recruitment Full timeAre you seeking new opportunities that offer hybrid working? Do you have an Estate Agency background? If yes, this opportunity is not to be missed! Our clients a well-respected independent estate agent are currently seeking a Customer Service Executive to join their close-knit team in the Norwich area. This role is part of a team who co-ordinate activities...
-
Customer Service Executive
2 weeks ago
Norwich, United Kingdom Lifeline24 Ltd Full time**Job title Customer Service Executive** **Hours: Full time & part time hours available** **Shift pattern: Flexible shift patterns. Monday to Sunday. Early & late shifts.** **Salary: £10- £15 per hour** **Location: Bowthorpe, Norwich** **About the company**: Lifeline24 is an award-winning company who provide a life-saving service across the United...
-
Customer Service Executive
7 months ago
Norwich, United Kingdom Careline365 Full time**About the Appello Group** ***We are committed to transforming lives through technology enabled care services, blending the expertise in our monitoring centre with the latest digital technology being created by ourselves and our partners. As the UK's largest telecare monitoring and digital equipment provider, we support over 300,000 vulnerable people in...
-
Customer Service Executive
2 weeks ago
Norwich, United Kingdom Technique Recruitment Solutions Full timeCustomer Service Executive - Full Time Location: Norwich **Salary**: £18,400 - £38,000 per annum **IMMEDIATE STARTS AVAILABLE. 4-DAY-WEEK** Our Norwich based client are a lead generation company who specialise in converting warm leads only to appointments in the home improvements and renewable energy sector. THIS IS A PAYE, DIRECTLY EMPLOYED POSITION WITH...
-
Customer Service Executive
6 days ago
Norwich, United Kingdom Bennett & Game Recruitment Limited Full timeJob Description Retain and manage existing customer relationships. • Receive customer orders/artwork/information. • Provide accurate information for estimating, production, reprographics, and technical departments. • Create Job bags for production following strict process controls. • Distribute accurate information internally and externally to...
-
Customer Service Executive
2 weeks ago
Norwich, United Kingdom Bennett & Game Recruitment Limited Full timeRetain and manage existing customer relationships.• Receive customer orders/artwork/information.• Provide accurate information for estimating, production, reprographics, and technical departments.• Create Job bags for production following strict process controls.• Distribute accurate information internally and externally to fulfil customer...
-
Customer Service Executive
4 weeks ago
Norwich, United Kingdom Bennett & Game Recruitment Limited Full timeRetain and manage existing customer relationships.• Receive customer orders/artwork/information.• Provide accurate information for estimating, production, reprographics, and technical departments.• Create Job bags for production following strict process controls.• Distribute accurate information internally and externally to fulfil customer...
-
Customer Service Executive
4 weeks ago
Norwich, United Kingdom Bennett & Game Recruitment Limited Full timeRetain and manage existing customer relationships.• Receive customer orders/artwork/information.• Provide accurate information for estimating, production, reprographics, and technical departments.• Create Job bags for production following strict process controls.• Distribute accurate information internally and externally to fulfil customer...
-
Customer Service Executive
2 weeks ago
Norwich, United Kingdom Bennett & Game Recruitment Limited Full timeRetain and manage existing customer relationships.• Receive customer orders/artwork/information.• Provide accurate information for estimating, production, reprographics, and technical departments.• Create Job bags for production following strict process controls.• Distribute accurate information internally and externally to fulfil customer...
-
Customer Service Executive
2 weeks ago
Norwich, United Kingdom Bennett & Game Recruitment Limited Full timeRetain and manage existing customer relationships. • Receive customer orders/artwork/information. • Provide accurate information for estimating, production, reprographics, and technical departments. • Create Job bags for production following strict process controls. • Distribute accurate information internally and externally to fulfil customer...
-
Customer Service Executive
2 weeks ago
Norwich, United Kingdom Get Staffed Online Recruitment Limited Full time**Customer Service Executive - Full Time** **Location**:Norwich **Salary**:£18,000 - £45,000 per annum **IMMEDIATE STARTS AVAILABLE. 4-DAY-WEEK** When it comes to direct marketing campaigns, this company are the experts. Serving the Eco home improvements and renewable energy industries, they are known for quality customer service. The company has an...
-
Customer Service Executive
5 days ago
norwich, United Kingdom Bennett & Game Recruitment Limited Full timeJob Description Retain and manage existing customer relationships. • Receive customer orders/artwork/information. • Provide accurate information for estimating, production, reprographics, and technical departments. • Create Job bags for production following strict process controls. • Distribute accurate information internally and externally to...
-
Customer Service Executive
3 weeks ago
Norwich, United Kingdom Borg & Overström Full timeDo you have a serious passion for helping people? Is problem-solving your gift to the world? Are you looking for a full-time position that allows you the opportunity to turn customers into raving fans? If so, then Borg & Overström might be a great choice for you. To ensure success as a Customer Service Executive, you should be able to display exceptional...
-
Customer Service Advisor
3 weeks ago
Norwich, United Kingdom Service Service Employment Agency Limited Full timeOur client is a Norwich based e-commerce business, supplying a huge range of industrial and commercial products to workshops, warehouses, offices, hospitals, and schools. We are recruiting for a Customer Service Advisor; someone who can provide excellentcustomer service whilst demonstrating the ability to handle customer order chases and delivery queries in...
-
Customer Services Executive
7 months ago
Norwich, United Kingdom Careline365 Full time**ABOUT YOU**: **You must possess a genuine desire to help the community, be empathetic and attentive to our customer’s needs. Ideally you would have some experience in a customer facing role and a good general standard of education, **but we believe that with the right core values and training that you could thrive in this role ! **THE ROLE**: **The heart...