Customer Service Advisor
2 weeks ago
Our client is a Norwich based e-commerce business, supplying a huge range of industrial and commercial products to workshops, warehouses, offices, hospitals, and schools. We are recruiting for a Customer Service Advisor; someone who can provide excellentcustomer service whilst demonstrating the ability to handle customer order chases and delivery queries in a courteous, confident and professional manner.
MAIN RESPONSIBILITIES AND TASKS:
- Dealing with order enquiries, chases and delivery calls in a courteous and professional manner.
- Identifying potential delivery issues both internally and externally and resolving accordingly.
- To actively prepare and conduct outgoing calls to both suppliers and customers effectively and efficiently, demonstrating good time management and providing relevant information to enable the timely extraction and delivery of information
- Manage own workload and task list effectively
- Liaising with other internal departments in a timely and proficient manner where relevant.
- Processing of orders
- Ability to work under pressure whilst maintaining high standards of customer service
- Maintain the agreed level of Customer Service at all times, in accordance with pre-determined targets and Key Performance Indicators.
- Ensure that all calls are well prepared and professionally presented ensuring objections are overcome in a positive and respectful manner
- Formulate clear objectives prior to each call to ensure all communication is effective and having business needs in mind.
**If you are confident on the phone, organised and diligent, a self-starter, keen to work as part of a lovely team and, most importantly, love helping customers then please apply
-
Customer Service Advisor
Found in: Talent UK C2 - 3 weeks ago
Norwich, United Kingdom Ardonagh Advisory Full timeCustomer Service Advisor - ARD996733 Our Insurance Advisors are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market leading customer experience,...
-
Customer Service Advisor
4 days ago
Norwich, United Kingdom HRP Limited Full timeWould you like to join a forward thinking company that invests in people and their development? Trading since 1945, HRP is one of the longest established refrigeration and air conditioning wholesalers in the UK. HRP has a strong pre and after sales support for an impressive portfolio of products. All products are available locally from a national network...
-
Customer Service Advisor
3 days ago
Norwich, United Kingdom Connells Group Full time**Job Description** Location - **Norwich, NR3 **Days & Hours - **Monday to Friday, 37.5 hours a per a week ( Two shift patterns - 8.30am to 5pm then 9.00am to 5.30pm, alternative weeks) **Employment Type - **Full-time, permanent **Connells Group** is the UK's leading property services provider with over 85 brands nationwide. We offer a clear, defined...
-
Customer Service Advisor
4 days ago
Norwich, United Kingdom Portrait Appointments Full time**Client Services Advisor** We are looking for someone to join our team; you will be contacting customers over the phone to discuss their portrait appointment and booking them in using our bespoke system. What we expect from you We are highly customer driven, and you will be the first point of contact between new and existing customers and our company, so a...
-
Customer Service Advisor
19 minutes ago
Norwich, United Kingdom Sequence HQ Full time**Location -**Norwich, NR3 **Days & Hours -**Monday to Friday, 37.5 hours a per a week ( Two shift patterns - 8.30am to 5pm then 9.00am to 5.30pm, alternative weeks) **Employment Type - **Full-time, permanent **Connells Group** is the UK's leading property services provider with over 85 brands nationwide. We offer a clear, defined career path, support to...
-
Service Advisor
Found in: Talent UK 2A C2 - 2 days ago
Norwich, United Kingdom Auto Skills UK Full timeSERVICE ADVISOR Basic Salary - £30,000 OTE- £36,000 Working Hours - 8AM-6PM Monday-Friday Location - Norwich Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor ·Take Service Department bookings. ·Ensure...
-
Service Advisor
2 days ago
Norwich, United Kingdom Auto Skills UK Full timeSERVICE ADVISOR Basic Salary - £30,000 OTE- £36,000 Working Hours - 8AM-6PM Monday-Friday Location - Norwich Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor ·Take Service Department bookings....
-
Service Advisor
Found in: Whatjobs ES C2 - 3 days ago
Norwich, United Kingdom Auto Skills UK Full timeSERVICE ADVISOR Basic Salary - £30,000 OTE- £36,000 Working Hours - 8AM-6PM Monday-Friday Location - Norwich Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor ·Take Service Department bookings. ·Ensure...
-
Service Advisor
13 minutes ago
Norwich, United Kingdom Just Recruitment Solutions LTD Full time**Service Advisor Vacancy - Norwich - £25,000 + Bonus** Experienced Service Advisor for a Main Dealership £33,000 ote per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and...
-
Service Advisor
5 days ago
Norwich, United Kingdom Group 1 Automotive UK Full time**Group 1**_ _**Automotive** Service Advisor Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our SKODA Dealership in Norwich is looking to recruit a new Service Advisor. About the position You...
-
Service Advisor
3 days ago
Norwich, United Kingdom Group 1 Automotive UK Full time**Group**_1 _**Automotive** **Service Advisor** Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our Audi Dealership in Norwich is looking to recruit a new Service Advisor. About the...
-
Service Reservations Advisor
Found in: Talent UK 2A C2 - 1 week ago
Norwich, United Kingdom Perfect Placement Full timeCall Centre based Service Advisor required in NorwichUp to £25,000 basic with OTE of circa £35,000Full Training on offer - no previous Motor Trade experience essentialLong Standing and Well Established Motor GroupOur client a well regarded and established Main Dealer in Norwich is looking for a Call Centre Reservations Advisor for their thriving call...
-
Night Shift Customer Service Advisor
Found in: Talent UK 2A C2 - 1 week ago
Norwich, United Kingdom R13 Recruitment Full timeR13 are currently supporting a well-known utilities service in their search for a Customer Service Advisor to join their Norwich team on a full time, temporary to permanent basis, working nights on a 4 on 4 off rota, 8pm – 8am starting ASAP. The offered salary for this opportunity is £12.31 per hour (£26,874 per annum). You will be responsible for...
-
Night Shift Customer Service Advisor
1 week ago
Norwich, United Kingdom R13 Recruitment Full timeR13 are currently supporting a well-known utilities service in their search for a Customer Service Advisor to join their Norwich team on a full time, temporary to permanent basis, working nights on a 4 on 4 off rota, 8pm – 8am starting ASAP. The offered salary for this opportunity is £12.31 per hour (£26,874 per annum). You will be responsible for...
-
Service Advisor
19 hours ago
Norwich, United Kingdom ACS Automotive Recruitment Consultancy Full time**Service Advisor** **£24k per annum (+ bonus)** **Norwich** **Permanent, Full Time** **Working Hours: Monday - Friday 8am - 6pm / 1 in 3 Saturdays 08.30am - 12.30pm** **Benefits: Your birthday off; Company Car Scheme; Pension Scheme; Performance Bonus** **Duties and Responsibilities include**: - Managing the flow of information between the workshop,...
-
Night Shift Customer Service Advisor
Found in: Whatjobs ES C2 - 1 week ago
Norwich, United Kingdom R13 Recruitment Full timeR13 are currently supporting a well-known utilities service in their search for a Customer Service Advisor to join their Norwich team on a full time, temporary to permanent basis, working nights on a 4 on 4 off rota, 8pm – 8am starting ASAP. The offered salary for this opportunity is £12.31 per hour (£26,874 per annum). You will be responsible for...
-
Night Shift Customer Service Advisor
Found in: beBee S GB - 3 days ago
Norwich, United Kingdom R13 Recruitment Full timeR13 are currently supporting a well-known utilities service in their search for a Customer Service Advisor to join their Norwich team on a full time, temporary to permanent basis, working nights on a 4 on 4 off rota, 8pm 8am starting ASAP. The offered salary for this opportunity is £12.31 per hour (£26,874 per annum). You will be responsible for handling...
-
Advisor Services Administrator
7 days ago
Norwich, Norfolk, United Kingdom Perfect Placement Full timeCall Centre based Service Advisor required in Norwich Full Training on offer - no previous Motor Trade experience essential Our client a well regarded and established Main Dealer in Norwich is looking for a Call Centre Reservations Advisor for their thriving call centre. As a Call Centre Service Reservations Advisor, you'll play a crucial role to the...
-
Senior Service Advisor
1 day ago
Norwich, United Kingdom Perfect Placement Uk Ltd Full time**Senior Service Advisor inNorwich.** Are you an experienced Senior Service Advisor in Norwich**?** Are you looking for a new role as a Senior Service Advisor in Norwich**?** Our client is a well-established and highly regarded business in Norwich, who is looking to hire an experienced Senior Service Advisor for their service department. Working as part of a...
-
Part Time Customer Service
2 weeks ago
Norwich, United Kingdom Viking Self Storage Norwich Ltd Full timeCustomer Service & Sales Advisor (Part Time 20 - 32.5hpw) Viking Self Storage opened its Norwich store in 2018 and we are looking for a great part time staff member to help us build on its success! Our business is built around giving customers solutions which meet their expectations, and make their lives easy. We’ll ensure that the facility meets those...