Operational Team Administrator
6 months ago
**Contract: 6 months (possible extension)**
**Salary: £17.64 p/h umbrella**
**Start Date: ASAP**
**Shift Pattern: 36 hours per week /** **Monday - Friday / 9am-5pm**
**HYBRID WORKING AVAILABLE
**DUTIES**
- Raising jobs following Surveyors’ inspections.
- Maintain information systems and electronic files in a timely, accurate and concise manner.
- To ensure effective communication across the team and with customers.
- Assist the Voids and Lettings Teams during the period of time when homes are empty with associated administration.
- Maintain a positive, helpful, respectful approach to all aspects of the role including dealing with colleagues, responding to incidents and general communications.
- General administration to assist the Responsive Repairs team.
- Appointing jobs raised by CSC Repairs when appointments can’t be found.
- Appointing jobs that require follow-on work.
- Managing the Out of Hours administration by completing tasks in AccuServ and raising any follow-on tasks as required. This may be urgent work requiring Operatives’ diaries to be checked for availability or liaising with other teams to see if staff members can be redeployed to ensure work is completed in a timely manner.
**JOB REQUIREMENTS**
- Previous experience working within a local authority or a similar organisation.
- At least 2 years’ experience within an Operational Team Administrator role or equivalent.
- Relevant experience of working in an administration role or office environment.
- A background in Customer Service with the ability to approach tenants/clients.
- Administrative processes ideally including record keeping, ordering and effective communication of information.
- Relevant experience of repairs and maintenance sector.
- Experience in using IT systems.
- Providing statistical information and reports.
- Able to demonstrate a good standard of education.
- GCSE Maths and English (minimum Grade C) or equivalent
***
**If you are interested in this position, know anyone who would be interested in this position or would like to know more about this position or any other positions we are recruiting for, please contact Olivia at Tempting Recruitment now**
**How to Apply**:
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