Operations Team Administrator

7 months ago

London, United Kingdom O.C.S. Full time

About The Role***

Reporting to the Senior Regional Manager (SRM) you will be responsible for supporting the Operational Management Team for the HMCTS Security contract with administration, data accuracy and reporting.

**This position is being on a fixed term basis of 6 months.**

**Main Duties & Responsibilities of the Role**:

- To administer documentation, operational reports, operational trackers and HR documentation.
- Collating and submitting applicants documentation in accordance with vetting to BS7858 for new starters.
- Notetaking for HR meetings with a high level of accuracy.
- Minuting regional and team meetings, distributing and following up on required action points.
- To support the Operations Team in relation to administration matters.
- Daily review of Power BI data, challenging inaccuracies and liaising with supporting departments to ensure client KPI reports are accurate.
- Tracking and analysing KPI non compliance, identifying trends and trending causes.
- Daily update of Building Intruder Alarm activation report.
- Utilising Timegate and available financial reports to ensure 100% adherence to contractual hours.
- Supporting the SRM in the producing of the Regional and National Performance Review Reports.
- Arranging travel and accommodation for Operational managers.
- Arranging and coordinating attendance of contractual and statutory training courses.

**Education and Experience Required**:

- Educated to GCSE Level, or relevant experience.**Essential Skills**:

- Highly organised, confident and competent in MS Office Suite including intermediate to advanced excel skills, intermediate powerpoint and word skills as you will be producing and maintaining various types of documents and libraries of information, maintaining strict document and version control.
- Experience of note taking to a high level of accuracy.
- Proven experience in producing statistical and Operational reports.
- Experience in HR case administration alongside awareness of the Security Industry and associated Standards would be **highly advantageous**, including BS7499 (static guarding security) and BS7858 (screening of individuals working in a secure environment).

**What will you get in return?**
- An enhanced pension scheme (above auto enrolment rates) - to save for the future
- Life Assurance - to protect your family should the worst happen
- 25 days holiday, plus 8 bank holidays on top
- Option to purchase additional annual leave
- Private Medical Insurance - to protect you
- Access to 100s of high street discounts
- Financial Wellbeing support - Access to low interest loans
- Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
- Training and Development
- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
- Long Service Awards
- Cycle to work scheme
- discounted bicycles
- Access to our Employee Assistance Programme
- 24-7 Health & Wellbeing Support

**Why join OCS Group UK Ltd?**

OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.

OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves. We offer job stability and are committed to developing our colleagues by offering more than just a job. We are a financially stable business who continues to be privately owned since its inception in 1900.

We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.

We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If you want to develop you career, OCS is a great choice.

OCS offers the family feel of smaller organisations although large enough to offer so many opportunities. We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues staying with OCS. Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer.
- About Us***

**About Us**

At OCS, we’re a proud bunch of around 20,000 colleagues who put customer service at the heart of everything we do. We are not just a cleaning company; we hire security officers, caterers, landscapers, and engineers to name just a few. Our job and career opportunities are endless for full-time, part-time, and casual positions, in addition to countless internal opportunities for existing colleagues. We are big believers in supporting and

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