Identity Governance Administrator

5 months ago

London, United Kingdom Motability Operations Full time

**About The Role**:
As we continue to refine and bolster our Identity and Access Management (IAM) processes and controls, we're seeking an enthusiastic individual to lead this charge.

In this dynamic role, you'll take the wheel in managing and overseeing our identity governance endeavour, with a particular focus on conducting impactful recertifications and access reviews.

Collaborating closely with a diverse range of stakeholders, you'll be at the forefront of ensuring the seamless implementation and adherence to identity access management policies and procedures, driving us towards excellence in regulatory compliance and bolstering our organisation's security posture.
- Manage and monitor the recertification process to ensure that access rights are appropriate and in accordance with business needs and regulatory requirements
- Monitor the Identity Governance and Administration (IGA) mailbox and respond to queries from the business regarding access and recertification
- Conduct regular audits of access controls, roles, and permissions to ensure that they are in compliance with MO standards
- Check data quality and identify discrepancies or anomalies, and work with the appropriate teams to rectify them
- Review and manage access exceptions, including requests for temporary access or elevated privileges
- Provide training and support to end-users on identity governance processes and procedures
- Participate in the development of identity governance policies and procedures
- Maintain up-to-date knowledge of industry trends, best practices, and regulatory requirements related to identity governance

The purpose of this team is to protect the organisation from cyber threats and allow our customers to trust that we safeguard their information.

We pride ourselves on providing value to our customers, our key stakeholders and to our projects. We take a risk-based approach and provide pragmatic and helpful advice.

We deliver quality work, take a stand on our security principles, and help others in adopting them. We work collaboratively and imaginatively.

**About You**:
As well as having this experience we are looking for someone with the following soft skills:

- Passion to learn
- Self-starter
- Communication
- Collaboration
- Adaptability
- Positive attitude

Minimum criteria:

- 2-4 years of experience in Identity and Access management
- Knowledge of document repository systems such as SharePoint, Confluence etc
- Experience with identity governance platforms such as Saviynt, SailPoint, Okta or Oracle
- Experience managing recertification campaigns and reviewing access exceptions
- Excellent analytical, problem-solving, and communication skills
- Ability to work effectively in a team environment

**About The Company**:
Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 700,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:

- We find solutions
- We drive change
- We care

We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers. It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available.

As a Motability Operations team member, the benefits you can expect are:

- Competitive reward package including an annual discretionary bonus
- 15% non-contributory pension (9% non-contributory pension during probation period)
- 28 days annual leave with option to purchase and sell days
- Free fresh fruit and snacks in the office
- 1 day for volunteering
- Funded Private Medical Insurance cover
- Electric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work Scheme
- Life assurance at 4 times your basic salary to give you a peace of mind that your loved ones will receive some financial help
- Funded health screening for over 50s
- Voluntary benefits: charitable giving, critical illness insurance, dental ins

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