Band 2 Administration Assistant

5 months ago


Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

An exciting opportunity has arisen for an administration assistants to join the Birmingham Wheelchairs Service team at West Midlands Rehabilitation Centre.

Working with both Clinical staff and the existing administration team, you will be involved with contributing to the provision of a comprehensive administration service; you will be a focused and motivated individual with an eye for detail and the ability to work well under pressure. High levels of organisation skills will be required with good IT skills and the ability to learn patient and equipment record systems.

As part of this role, you will be required to liaise with patients, carers and external agencies, the ability to remain calm and be empathetic when dealing with these queries some of which will be from patients who have a range of complex disabilities is essential.

Provide administrative support to the patient pathway process, ensuring information is recorded timely and accurately:
Registering new patients and recording referrals.

Adding and removing patients from waiting lists and Referral to Treatment (RTT) pathways.

Creating and amending patient clinic appointments, domiciliary visits and non-face to face activity including booking transport and interpreters where required.

**Recording activity and appointment outcomes including**: discharges, Did Not Attends (DNAs).

Raising and completing equipment orders.

Deal with telephone enquires/queries received into the service ensuring any messages are communicated timely and accurately.

On a day-to-day basis retrieve and file clinical records or clinical documents as needed.

As required, open and distribute post received into the Service, taking receipt (including sign for) of parcels and goods received.

Update identified Microsoft outlook calendars, calendars may be shared or belong to individuals.

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Providing admin support for Birmingham Wheelchair Service - For further details on the main responsibilities, please see the attached job description and person specification.



  • Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    LEARNING DISABILITIES SERVICE - CENTRAL HUB, RIVERSIDE LODGE Permanent Receptionist/ Administrative Assistant Band 2 - 37.5 hours per week We have an exciting opportunity for a Permanent Post Band 2 in the Learning Disabilities Service. The Learning Disabilities Service provides a range of services for people in the West Midlands to assist them in...

  • Band 2 Receptionist

    6 months ago


    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Band 2 Receptionist/administrator 37.5 hours (permanent) Diabetes and Endocrine out-patients An opportunity has arisen for a Receptionist /administrator to join our existing administration team based at the Diabetes and Endocrine centre at Birmingham Heartlands Hospital. The role requires an individual who can effectively communicate and...


  • Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Band 2 Receptionist/administrator 37.5 hours (permanent) Diabetes and Endocrine out-patients An opportunity has arisen for a Receptionist /administrator to join our existing administration team based at the Diabetes and Endocrine centre at Birmingham Heartlands Hospital. The role requires an individual who can effectively communicate and...

  • Band 2 Administrator

    6 months ago


    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are offering band 2 Admin Assistant to join our ophthalmology team at the Queen Elizabeth Hospital. Ophthalmology is a busy department. We have over 20 consultants, working alongside their clinical and administrative teams to deliver care to patients both locally and nationwide. We are looking for an enthusiastic and hardworking...


  • Birmingham, United Kingdom PeoplePlus Full time

    The Role Based on site at HMYOI Werrington our Administrative Assistants provide comprehensive administrative support across high-profile contracts. Within your role you will be responsible for ensuring that the administration systems and processes operate in a timely and effective manner,...


  • Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    BIRMINGHAM AND SOLIHULL MENTAL HEALTH NHS TRUST Birmingham Healthy Minds **POST**: Band 3 Administration Assistant Permanent **FULL TIME**: 37.5 hours per week **BASE**: East Birmingham Birmingham Healthy Minds is a team of psychological therapists and practitioners working within and IAPT setting across Birmingham. We are now seeking to appoint an...


  • Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    BIRMINGHAM AND SOLIHULL MENTAL HEALTH NHS TRUST Birmingham Healthy Minds **POST**: Band 3 Administration Assistant Permanent **FULL TIME**: 37.5 hours per week **BASE**: East Birmingham Birmingham Healthy Minds is a team of psychological therapists and practitioners working within and IAPT setting across Birmingham. We are now seeking to appoint an...


  • Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: The Cancer Services Division at UHB delivers world class cancer care to patients from across the country, with a range of specialised services in oncology and haematology, delivered by a team of specialist pharmacists, pharmacy technicians and assistant technical officers. We are pleased to offer this exciting opportunity to join our...


  • Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full time

    **Main Duties include**: To answer telephone calls, dealing with initial queries and forwarding calls and messages as necessary. To support with photocopying and sending out of clinical letters and reports ensuring that the demographic information on letters matches the information on envelopes. To ensure all incoming mail is opened and date stamped,...


  • Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: The Cancer Services Division at UHB delivers world class cancer care to patients from across the country, with a range of specialised services in oncology and haematology, delivered by a team of specialist pharmacists, pharmacy technicians and assistant technical officers. We are pleased to offer this exciting opportunity to join our...


  • Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are looking for an excellent Band 3 administrator to join our Education Team UHB's School of Nursing, Allied Health Professionals and Midwifery have a vacancy for a part time (16 hours/week) Administrator within their Professional Development and Education Team. Are you quick to learn, proactive and able to provide excellent project and...


  • Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    LEARNING DISABILITIES SERVICE - CENTRAL HUB, RIVERSIDE LODGE Permanent Team Administrator Band 3, part-time 16 hours per week We have an exciting opportunity for a Permanent Post Band 3 in the Learning Disabilities Service. The Learning Disabilities Service provides a range of services for people in the West Midlands to assist them in managing their...


  • Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity has arisen for two enthusiastic and well organised individuals to join our busy Administration team within Respiratory Medicine at Heartlands. You will need to be able to demonstrate excellent communication skills, be able to problem solve, prioritise workloads, be patient focused and have a positive attitude. In...


  • Birmingham, United Kingdom 2 Sisters Food Group Full time

    **Procurement Administrator** **Home Based - 2 days a week in Birmingham** Our Category Procurement team are looking to hire a Procurement Administrator. The role will focus on supporting the Waste Category Buying Team. This will cover administration of all aspects of the purchasing, tracking and contracts, as well as managing ad hoc purchase requests...


  • Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity has become available for 3 Health Care Assistants to join our team on the OPAD Unit at Birmingham Heartlands Hospital. We are looking for individuals who are looking to develop their skills and who are passionate about the health care of older people. The OPAD Unit is a 12 bedded unit which works alongside Accident...


  • Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An exciting opportunity has arisen for an enthusiastic Nursing Assistant who would like to work in Clinical Research. The role requires close working with clinical teams, patients and researchers. Experience in phlebotomy and ECG recording are an advantage but training can be provided. We are looking for someone who is willing to learn new...


  • Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    An exciting opportunity has arisen in the Recruitment Team, we are currently seeking to appoint an experienced, enthusiastic and motivated Administrator to join our small but busy team. This is a full time (37.5 hours) band 2 position based within our Trust Headquarters with flexible remote working. You will provide an effective and efficient...

  • Band 2 receptionist

    6 months ago


    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Band 2 Clinic Receptionist/Prep Clerk Multiple Positions available: 37.5 hour Permanent post at Heartlands Hospital 22.5 hour Permanent post at Heartlands Hospital 22,383 pro-rata An opportunity has arisen for Band 2 Receptionists/Admin clerks to join the busy teams in Outpatients. The posts are to cover reception, prepare notes and book...


  • Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

    The successful applicant will work in the Blood Sciences Clinical Chemistry Reception and Office. They will assist the department in all clerical and administration duties required to run a laboratory. The Post holder will support the management team in finance and quality duties required in a busy laboratory. Main Duties Oversight of Pathology invoices,...

  • Band 2 Receptionist

    6 months ago


    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Band 2 Administration & Clerical - Clinic Receptionist/Prep Clerk Multiple Positions available at Heartlands Hospital and Solihull Hospital 22,383 pro-rata An opportunity has arisen for Band 2 Receptionists/Admin clerks to join the busy teams in Outpatients. The posts are to cover reception, prepare notes and book appointments for...