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Administrator

3 months ago

Petersfield, United Kingdom Ransom Publishing Full time

Administrator - Customer services, finance and operational support

Prime responsibilities

Working as a part of the Operational and Finance Team. The role will include a wide range of different tasks all essential for customer service primarily for UK Schools and for the smooth running of the order fulfilment process. It will be a key role in providing support for the operational, sales, marketing and finance team, including assisting with order processing, picking and packing orders, credit control, data management, updating product and customer data

The Administrator will be responsible for:

- Credit control for schools ensuring they have their invoices and chasing for payment
- Providing back up support for both order processing and the warehouse when needed, processing orders or picking and packing
- Stock counting
- Data management for digital products, including log ins
- Updating and maintaining the subscriptions lists for digital products
- Responding to school customer queries, sending out samples and free promotional items managed by the Customer Services lead.
- Updating product data on FAP and the website
- Updating and maintaining the schools database on FAP

Key skills and abilities
- Organized and efficient
- Comfortable with working in a fast-paced environment and juggling different responsibilities
- Strong attention to detail with data
- Basic IT skills

The starting date for the job is September 2024.

There may be some flexiblity in hours for working parents but the role will require staff to work the same hours during school holidays.

Pay: £20,000.00-£23,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- PETERSFIELD: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Applications need to include an accompanying letter with a detailed CV.

**Education**:

- Bachelor's (preferred)

Work Location: In person