Customer Experience

Customer Insights Manager Role:We are seeking an experienced Customer Insights Manager to lead our team in providing end-to-end customer experience optimisation.About the Role:As a Customer Insights Manager, you will be responsible for gathering insights from surveys and diverse data sets to enhance customer advocacy, loyalty, and experience.Key...

**Role Summary** They can evaluate previous interactions to identify the root cause of contact and understand where corrective actions are outstanding working to resolve customer contact. They naturally support and coach peers within the team to create an inclusive collaborative team culture both internally and externally with outsourced agents. Alongside...

About the RoleWe are seeking an experienced Customer Experience Manager to join our team. This role is ideal for someone who is passionate about delivering exceptional customer service and has a strong understanding of customer needs.This hybrid role requires 2 days of work in the office, where you will be part of our Protection team within the D2C Life...

We are seeking a Customer Experience Specialist to work within our flagship dealership in Stockport.This is a full-time position of 40 hours with a salary of £24,232 plus bonus.Benefits:Colleague Referral Scheme (£500 - £1000)• A range of Mercedes Benz training and leadership programmes• Platinum Plus Rewards Scheme• Colleague Car Purchase Scheme•...

Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Stockport, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...

A great opportunity has arisen for a skilled individual to join our team as a Vehicle Handover Customer Specialist at RRG Stockport. The estimated annual salary for this position is approximately £30,000.We are seeking a customer-focused professional who can provide an outstanding experience for our customers when they visit us to collect their new vehicle....

Vitality Corporate Services Limited is seeking an experienced Customer Retention Adviser to join their team.As a key member of the retention team, you will be responsible for delivering exceptional customer service and driving business growth through effective retention strategies.The successful candidate will have excellent communication skills, a strong...

We are currently recruiting for a Customer Experience Executive to join a Contracting and Accounting firm based in the Stockport, Cheshire area. **Duties will include**: - Being the first point of contact, dealing with incoming phone queries regarding their payments and engagement with the company - Ensuring that every decision puts the employees and...

**LOCATION** **Stockport** **SALARY** **£21500 - £25000** **JOB TYPE** **Permanent** **REF** **AW2311-08_1700761880** **Customer Experience Advisor** **£21,500- £25,000 basic plus £200 monthly bonus** **Full time, Stockport Manchester (10 minute walk from Stockport train station and town centre)** This is hands down the _BEST_ customer...

This role will be permanent offering a 5-day working week. **Duties will include**: - Answering up to 100 inbound calls per day and making weekly outbound calls to customers, employees and subcontractors - Keeping up to date with industry specific legislation and ensuring that compliance with current regulatory requirements is consistently met. - Liaising...

About ToyotaFrom its humble beginnings, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models.We are constantly evolving, with a genuine commitment to Customer Satisfaction and a...

Job DescriptionWe are seeking a Director of Customer Experience Innovation to lead our efforts in enhancing the customer value proposition, improving the overall customer experience, and driving innovation in the public transport sector.This is a 'sleeves up' role offering the opportunity to develop and maintain target customer journeys for the 'on bus' and...

Role Overview:We are seeking a skilled and customer-focused individual to join our team as a Vehicle Handover Customer Specialist.This role offers a unique opportunity to develop your career and provide exceptional customer service in a fast-paced showroom environment.About the Role:Provide accurate information to customers, ensuring a seamless vehicle...

** Job Title: Head Of Customer experience & Safeguarding** **Hours: Mon - Friday 37.5hrs (Must be flexible to work some evenings)** **Salary: upto £50,000p/a DOE** **Location: Stockport SK1** **Permanent Opportunity** - My Client is looking to recruit a new Head of Customer Experience and Safeguarding to work within established team and closely with the...

LSH Auto is seeking a passionate and innovative Customer Experience Executive to join our Digital Team. In this role, you will play a key part in enhancing our customers' online journey by providing an exceptional digital experience across all platforms. You will work closely with various departments to ensure that our digital touchpoints reflect our...

We have a great opportunity for a Customer Experience Executive to join our Customer Experience Centre, based in our flagship dealership in Stockport. This is a full-time role, office based. Hours 40 Salary £22,713 Bonus earnings potential £31,113 **Benefits**: - Staff car scheme - Competitive Pension Scheme - Platinum Plus Membership - Eye Care...

We have a great opportunity for a Customer Experience Executive to join our Customer Experience Centre, based in our flagship dealership in Stockport. This is a full-time role, office based. Hours 40 Monday - Saturday on a rota basis Salary £22,713 Bonus earnings potential £31,113 **Benefits**: Colleague Referral Scheme (£500 - £1000) - A range of...

We have a great opportunity for a Customer Experience Executive to join our Customer Experience Centre, based in our flagship dealership in Stockport. This is a full-time role, office based. Hours 40 Salary £24,232 Plus OTE Bonus **Benefits**: Colleague Referral Scheme (£500 - £1000) - A range of Mercedes Benz training and leadership programmes -...

We have a great opportunity for a Customer Experience Executive to join our Customer Experience Centre, based in our flagship dealership in Stockport. This is a full-time role, office based. Hours 40 Salary £22,713 Bonus earnings potential £31,113 **Benefits**: Colleague Referral Scheme (£500 - £1000) - A range of Mercedes Benz training and...

**Opportunity at RRG Toyota Stockport - Customer Experience and Handover Specialist** We are currently expanding our business and are now offering an exciting opportunity to join the team, as Customer Experience and Handover Specialist at our RRG Toyota Stockport branch. We will provide excellent training and genuine career progression opportunities in...