Customer Experience Advisor

4 months ago

Stockport, United Kingdom Platinum Financial Recruitment Full time

**LOCATION**

**Stockport**

**SALARY**

**£21500 - £25000**

**JOB TYPE**

**Permanent**

**REF**

**AW2311-08_1700761880**

**Customer Experience Advisor**

**£21,500- £25,000 basic plus £200 monthly bonus**

**Full time, Stockport Manchester (10 minute walk from Stockport train station and town centre)**

This is hands down the _BEST_ customer service role in Manchester and the perfect opportunity for anyone who loves a chat, hear me out
- This company do what they promise; and we have proof of this _

A recent new starter has confirmed this is easily the best career choice they have made in a long while and their only regret is that they didn’t find this company sooner

You’re essentially joining a company that is led by _personality_, so if you enjoy having a chat in work and deem yourself as possibly _too_ talkative at times, then put your skills to the test as you will be paid to do exactly that here

You won’t be micromanaged or heavily targeted; instead, you can expect to be taught by the best and you will work closely with your team leader who is a fantastic example of our internal progression routes and someone who has progressed from this exact role itself who will solely spend their time enhancing your skills and abilities so you can quickly move up the ladder.

The role will be diverse; involving a mix of customer service duties ranging from creating direct debits, responding to an influx of letters and enquiries to arranging sustainable payment plans, communicating with new and existing customers.

To be considered for this role, you must have an empathetic personality and a passion for customer service. This is the absolute key to succeeding with this business; sound simple? that is because it is

**_What makes them unique to any other customer service role:_**
- 1pm finishes Monday to Friday **every **other week
- Salary increase to £22,680+ in your second year
- Monthly bonus’ of £200 based on your performance
- Minimal targets and pressure (looking after our employees is number one)
- Clear structured progression routes and huge internal progression opportunities (you will find your manager/team leader likely progressed from the customer service floor)
- Access to discounted stores including Boots, ASOS, Selfridges plus more
- Restaurant and cocktail making class vouchers
- Recognition awards, weekly team incentives
- Paid overtime opportunities when available
- The start date can be flexible to suit you
- This company is located in the centre of Stockport, surrounded by lots of easily accessible public transport links so perfect for anyone who may not drive._

**YOUR **CONTACT CENTRE AND SALES** POINT OF CONTACT IS**:
**AMBER WESTON**

**CONSULTANT - CONTACT CENTRE & SALES**

**EMAIL

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