Inbound Customer Advisor

5 days ago


Stockport, United Kingdom Page-Hired Full time

**Inbound Customer Advisor - Hyde**
- An annual salary ranging from up to £25,000
- Excellent opportunities for career progression
- Pension & NI contribution
- Hybrid working
- Flexi-time shifts optional (Evenings)
- Overtime optional
- A supportive and collaborative work environment
- A role that offers the chance to make a real impact in the retail industry

**The role of Inbound Customer Advisor**:

- Provide excellent customer service through inbound calls
- Use customer feedback to identify opportunities for improvement
- Stay updated with company policies, procedures, and retail industry trends
- Uphold the company's reputation by ensuring customer satisfaction
- Capable of managing 100 calls on a day-to-day basis
- Align with inter-departments to ensure all complaints,
- queries and requests are closed within SLA's & KPI's.
- Resolve customer queries and complaints effectively and efficiently
- Maintain a thorough knowledge of products to offer accurate information to customers
- Process orders and returns as needed
- Collaborate with team members to meet and exceed customer service goals
- Act and adhere to the company policies without
- hampering the consumer experience.

**A successful Inbound Customer Advisor should have**:

- A qualification in a relevant field
- Previous experience in a customer service role within the retail industry
- Excellent communication and problem-solving skills
- Ability to handle customer complaints and queries professionally
- Ability to meet deadlines and work effectively in a fast-paced environment.
- Microsoft Office suite & reporting skills Soft spoken & supportive demeanour
- Effective & proactive listener
- Hands on experience with Zendesk, SAP & Shopify would be desirable.
- Proficiency in using customer service software and tools
- Strong team spirit and a commitment to improving customer experience



  • Stockport, Stockport, United Kingdom Page-Hired Full time

    Inbound Customer Advisor - Hyde An annual salary ranging from up to £25,000 Excellent opportunities for career progression Pension & NI contribution Hybrid working Flexitime shifts optional (Evenings) Overtime optional A supportive and collaborative work environment A role that offers the chance to make a real impact in the retail industryThe role of...


  • Stockport, United Kingdom MPJ Recruitment Ltd Full time

    **Inbound Customer Service Advisor** **Monday-Friday between 8am - 6pm** **£22,308 + monthly bonus** **Denton** MPJ Recruitment are proud to be working with a brilliant client based in Denton, Manchester. They are looking for down to earth, driven, and professional individuals to join their team. Fully paid training will be provided, and this will allow...


  • Stockport, United Kingdom Page Personnel Full time

    Immediate start - Hybrid working **About Our Client**: Our client is a well-established entity within the retail sector. With a workforce numbering in the hundreds, this company prides itself on quality products and superior customer service. With a strong presence in the UK market, they are continuously seeking to improve and innovate. Key...


  • Stockport, Stockport, United Kingdom Page Personnel Sales Full time £25,000

    About Our Client Our client is a well-established entity within the retail sector. With a workforce numbering in the hundreds, this company prides itself on quality products and superior customer service. With a strong presence in the UK market, they are continuously seeking to improve and innovate. Job Description Key responsibilities consist of: ...


  • Stockport, United Kingdom Page Personnel - UK Full time

    Immediate start - Hybrid working **About Our Client**: Our client is a well-established entity within the retail sector. With a workforce numbering in the hundreds, this company prides itself on quality products and superior customer service. With a strong presence in the UK market, they are continuously seeking to improve and innovate. Key...


  • Stockport, United Kingdom MERJE Ltd Full time

    **£22,000 + (upto £250pm bonus) + Benefits ( £500bonus after probation)** **Stockport - Hybrid Working!!** **Monday - Friday 8am - 7pm 1 in 4 Saturdays 9am - 1pm** **Start date - Friday 17th February!** Are you experienced in working with Customer Service and seeking a new challenge? We’re currently looking for highly customer focused, empathetic...


  • Stockport, United Kingdom MPJ Recruitment Ltd Full time

    **Inbound Call Centre Advisor** **Monday-Friday 9am-5pm (optional overtime available on Sat)** **£22,308 + monthly bonus £30,000-£45,000 OTE** **Denton** **Permanent, full time.** MPJ Recruitment are proud to be working with a brilliant client based in Denton, Manchester. They are looking for down to earth, driven, and professional individuals to...


  • Stockport, Stockport, United Kingdom Page Personnel Full time

    This Inbound Customer Advisor role centres on providing exceptional service to customers within the retail industry. The successful candidate will be part of the Customer Service team based in Hyde and will be instrumental in enhancing customer satisfaction.Client DetailsOur client is a well-established entity within the retail sector. With a workforce...


  • Stockport, Stockport, United Kingdom Page Personnel Full time

    This Inbound Customer Advisor role centres on providing exceptional service to customers within the retail industry. The successful candidate will be part of the Customer Service team based in Hyde and will be instrumental in enhancing customer satisfaction.Client DetailsOur client is a well-established entity within the retail sector. With a workforce...

  • Customer Advisor

    3 weeks ago


    Stockport, United Kingdom gap personnel Full time

    We are currently recruiting for a **Customer Advisor** position for our Client based in **Stockport SK3.** Role: Customer Advisor, initially training on taking inbound calls, registering new patients over the telephone and creating call back tasks for colleagues in the business. Hourly Rate: £10.42 Shift pattern: 9am to 5:30pm Monday to Friday Start...


  • Stockport, United Kingdom Fintelligent Full time

    We are recruiting for an Inbound Customer Service Advisor to join one of the fastest growing car finance companies located in the heart of Manchester City Centre. You will be working in luxury offices with free breakfast daily, along with fantastic benefitsand salary package. Depending on experience the salary ranges between £21,000 - £25,000 with an...


  • Stockport, United Kingdom MPJ Recruitment Ltd Full time

    **Inbound Customer Service Advisor** **Monday-Friday 9am-5pm (optional overtime available on Sat)** **£22,308 + monthly bonus £30,000-£45,000 OTE** **Permanent, full time.** MPJ Recruitment are proud to be working with a brilliant client based in Denton, Manchester. They are looking for down to earth, driven, and professional individuals to join their...


  • Stockport, United Kingdom Essential Personnel Full time

    **Customer Service Advisor - Permanent** Our Marketing company is recruiting a **Customer Service Advisor** to work in their office in **Bredbury, Stockport** In your role as a Customer Service Advisor you will be be providing business support to all departments. **Duties include**: Manage customer related issues and record them Deal with inbound sales...


  • Stockport, United Kingdom Primo Drinks Ltd Full time

    Job description Primo Drinks are the largest family owned and operated drinks wholesalers within the UK Drinks Industry. We now have a fantastic opportunity for a Part Time Telesales/Customer Service Advisors to join our team in the head office in Stockport. The role will consist of working 3 days Monday to Sunday and so will include weekend shifts...


  • Stockport, United Kingdom Primo Drinks Ltd Full time

    Job description Primo Drinks are the largest family owned and operated drinks wholesalers within the UK Drinks Industry. We now have a fantastic opportunity for a Part Time Telesales/Customer Service Advisors to join our team in the head office in Stockport. The role will consist of working up to any 4-5 days Monday to Sunday and so will include weekend...


  • Stockport, United Kingdom Primo Drinks Ltd Full time

    Job description Primo Drinks are the largest family owned and operated drinks wholesalers within the UK Drinks Industry. We now have a fantastic opportunity for a Part Time Telesales/Customer Service Advisors to join our team in the head office in Stockport. The role will consist of working up to any 4-5 days Monday to Sunday and so will include weekend...


  • Stockport, United Kingdom Primo Drinks Ltd Full time

    Job description Primo Drinks are the largest family owned and operated drinks wholesalers within the UK Drinks Industry. We now have a fantastic opportunity for a Part Time Telesales/Customer Service Advisors to join our team in the head office in Stockport. The role will consist of working up to any 5 days Monday to Sunday and so will include weekend...


  • Stockport, United Kingdom Primo Drinks Ltd Full time

    Job description Primo Drinks are the largest family owned and operated drinks wholesalers within the UK Drinks Industry. We now have a fantastic opportunity for a Part Time Telesales/Customer Service Advisors to join our team in the head office in Stockport. The role will consist of working up to any 5 days Monday to Sunday and so will include weekend...


  • Stockport, United Kingdom Primo Drinks Ltd Full time

    Job description Primo Drinks are the largest family owned and operated drinks wholesalers within the UK Drinks Industry. We now have a fantastic opportunity for a Part Time Telesales/Customer Service Advisors to join our team in the head office in Stockport. The role will consist of working up to any 4-5 days Monday to Sunday and so will include weekend...


  • Stockport, United Kingdom Primo Drinks Ltd Full time

    Job description Primo Drinks are the largest family owned and operated drinks wholesalers within the UK Drinks Industry. We now have a fantastic opportunity for a Part Time Telesales/Customer Service Advisors to join our team in the head office in Stockport. The role will consist of working up to any 5 days Monday to Sunday and so will include weekend...