Customer Service Advisor

5 months ago


Stockport, United Kingdom HG Stephensons Ltd Full time

**Customer Services Advisor - **Permanent contract

**Working Hours **Monday to Friday 9.00 to 17:30, 9.30 to 15:00 every 6th Saturday.

This is not a typical inbound telephone or sales-oriented advisor role. We pride ourselves on our levels of customer service and ability to provide expert advice. You will join a valued, friendly, and approachable team working together passionately to help our customers (e.g. restaurants, bars, and hotels).

**The Role**
- As our first point of contact on the phone, you will handle and direct all enquires.
- Place orders and advise of the right product choice.
- Check product availability, accuracy of customer details, and order information.
- Keep up-to-date with products so that you can effectively advise the customer.
- Work closely with the purchasing, warehouse, and accounts teams.
- Progress to work closely with a Sales Representative as their first point of contact.
- Develop more complex skills to process decorated and international orders.
- Love speaking to customers over the phone.
- Be passionate to deliver results and exceed customer expectations.
- Have strong previous call handling experience.
- Enjoy working at a fast pace.
- Able to work productively in a setting that is sometimes high-pressure.
- Love being part of a team in a vibrant environment.
- Have great accuracy and attention to detail.
- Able to rapidly learn new tasks and quickly retain information to memory.

**Benefits**
- Salary: Up to £20,750
- 20 days holiday + 8 bank holidays.
- Sociable hours.
- Good transport links & free parking.
- Company Pension Scheme, with Life Assurance.
- Employee Assistance Programme.
- Cycle to work Scheme.

**About us**

**Job Types**: Full-time, Permanent

**Salary**: Up to £20,750.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Life insurance
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Weekend availability

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Stockport, SK2 6EQ: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer Service: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person



  • Stockport, United Kingdom Essential Personnel Full time

    **Customer Service Advisor** Our international company is recruiting a **Customer Service Advisor** to work in their office in **Hazel Grove, Stockport** In your role as a **Customer Service Advisor** you will be helping customers with their orders. **Duties include**: - Record all telephone calls on the database - Process orders from the customers -...


  • Stockport, United Kingdom The Recruitment Source Full time

    We’re recruiting for Customer Service Advisors to earn up to **£**23,200 per annum. **Customer Service Advisor benefits**: If you are successful we can offer you a company culture that promotes work life balance, a commitment to continued learning and development, access to mental health support, a fantastic benefits package which includes a competitive...


  • Stockport, United Kingdom The Recruitment Source Full time

    We’re recruiting for Customer Service Advisors to earn up to £26,410 per annum. **Customer Service Advisor benefits**: - Subsidised onsite gym and discounts on external gyms - Cycle to work scheme - Private healthcare and Digital GP via Aviva - Dental and other healthcare options - Company pension plan and Life Assurance which gives you extra peace of...


  • Stockport, United Kingdom Primo Drinks Ltd Full time

    Job description Primo Drinks are the largest family owned and operated drinks wholesalers within the UK Drinks Industry. We now have a fantastic opportunity for a Part Time Telesales/Customer Service Advisors to join our team in the head office in Stockport. The role will consist of working 3 days Monday to Sunday and so will include weekend shifts...


  • Stockport, United Kingdom Primo Drinks Ltd Full time

    Job description Primo Drinks are the largest family owned and operated drinks wholesalers within the UK Drinks Industry. We now have a fantastic opportunity for a Part Time Telesales/Customer Service Advisors to join our team in the head office in Stockport. The role will consist of working up to any 5 days Monday to Sunday and so will include weekend...


  • Stockport, United Kingdom Primo Drinks Ltd Full time

    Job description Primo Drinks are the largest family owned and operated drinks wholesalers within the UK Drinks Industry. We now have a fantastic opportunity for a Part Time Telesales/Customer Service Advisors to join our team in the head office in Stockport. The role will consist of working up to any 4-5 days Monday to Sunday and so will include weekend...


  • Stockport, United Kingdom FMG Repair Services Full time

    **Position**:Customer Service Advisor **Salary**:£23,756 - £25,000 DOE **Hours**:42.5 /week MON-FRI 09:00-18:00 + SATs if required 08:00-12:00 (paid at overtime) This is an exciting opportunity for an experienced **Customer** **Service Advisor** to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in...


  • Stockport, United Kingdom MB Group Full time

    Our client is a market leader in marketing, communications & printing and following a significant business expansion is now recruiting to strengthen their Customer Services team by looking for an **International Customer Services Advisor**. For the **International Customer Services Advisor, **we are looking for an induvial with “an eye for detail” and...


  • Stockport, United Kingdom IPS Group Full time

    **Salary**: Up to £26,000 + Benefits - **Location**: Stockport, Greater Manchester - **Job reference**: 153118_1707494758 One of the **UK’s leading **trade and commercial **insurance brokers** is looking for an enthusiastic **Customer Service Advisor** to join their team in **Stockport**. As a Customer Service Advisor, you will be **handling and...


  • Stockport, United Kingdom CB Staffing Group Full time

    **Job Title: Customer Service Advisor** **Job Type**: Full-time. **Location**: Cheadle, Stockport **Responsibilities**: - Provide exceptional customer service and support - Maintain a positive and professional attitude at all times - Resolve customer complaints and issues in a timely manner - Stay up-to-date on the latest beauty trends and products -...


  • Stockport, United Kingdom Platinum Financial Recruitment Full time

    **LOCATION** **Stockport** **SALARY** **£22500 - £26000** **JOB TYPE** **Permanent** **REF** **AW2404-03_1712652583** **Customer Service Advisor** **£22,500 basic plus early internal progression & bonus up to £200 per month** **Stockport, Full time** **Flexible start dates** From seeing how this company operates, first hand myself, I can...


  • Stockport, United Kingdom HG Stephensons Ltd Full time

    **Customer Services Advisor - **Permanent contract **Working Hours **Monday to Friday 9.00 to 17:30, 9.30 to 15:00 every 6th Saturday. This is not a typical inbound telephone or sales-oriented advisor role. We pride ourselves on our levels of customer service and ability to provide expert advice. You will join a valued, friendly, and approachable team...


  • Stockport, United Kingdom CV-Library Full time

    CB Staffing Group is currently seeking a highly motivated Customer Service Advisor to join our well known Beauty clients team based in Cheadle, Stockport. The successful candidate will be responsible for providing exceptional customer service to our clients and customers. Key Responsibilities: * Answering customer inquiries via phone, email and chat in a...


  • Stockport, United Kingdom CV-Library Full time

    We are seeking a Temporary Customer Service Advisor who will provide high-quality customer service, ensuring all enquiries are dealt with promptly and efficiently. This position is based in Stockport and is crucial within our client's not-for-profit organisation's customer service department. Client Details This organisation is a mid-sized charity...


  • Stockport, United Kingdom Bridge of Hope Full time

    The Recruitment Co are recruiting for an experienced Customer Service Advisors in Stockport SK3 based in their offices working with a friendly team. Duties will include: - Tracking parcels and lost orders - Answering phone calls - Dealing with subscriptions Replying on social media ( comments, messages etc) Shift: 9.30-7pm, Monday - Friday Pay:...


  • Stockport, United Kingdom Takepayments Ltd Full time

    **About the role**: **Benefits of being our Customer Service Advisor**: - Excellent Basic Salary of £24,000 - Competitive Commission structure - Our offices are minutes away from all public transport links and on-site parking - In depth Training and Development with the opportunity to progress your career - Incredible events and incentives including half...


  • Stockport, United Kingdom MPJ Recruitment Ltd Full time

    **Inbound Customer Service Advisor** **Monday-Friday between 8am - 6pm** **£22,308 + monthly bonus** **Denton** MPJ Recruitment are proud to be working with a brilliant client based in Denton, Manchester. They are looking for down to earth, driven, and professional individuals to join their team. Fully paid training will be provided, and this will allow...

  • Service Advisor

    5 months ago


    Stockport, United Kingdom The Solution Automotive Recruitment Full time

    Job reference number- PA1662R5- Job Type- Full time- Location- Stockport, Greater Manchester, England- Salary- £27000-£35000 per annum**Job description**: **VACANCY ALERT - SERVICE ADVISOR** - **Service Advisor position**: - **FANTASTIC employer**: - **Prestigious group and premium brand**: - **Stunning dealership**: - **Excellent team**: - **£27k...

  • Service Advisor

    5 months ago


    Stockport, United Kingdom The Solution Automotive Recruitment Full time

    Job reference number- PA1662R7- Job Type- Full time- Location- Stockport, Greater Manchester, England- Salary- £27000-£35000 per annum**Job description**: **VACANCY ALERT - SERVICE ADVISOR** - **Service Advisor position**: - **FANTASTIC employer**: - **Prestigious group and premium brand**: - **Stunning dealership**: - **Excellent team**: - **£27k...


  • Stockport, United Kingdom MPJ Recruitment Ltd Full time

    **Inbound Customer Service Advisor** **Monday-Friday 9am-5pm (optional overtime available on Sat)** **£22,308 + monthly bonus £30,000-£45,000 OTE** **Permanent, full time.** MPJ Recruitment are proud to be working with a brilliant client based in Denton, Manchester. They are looking for down to earth, driven, and professional individuals to join their...