International Customer Service Advisor
3 months ago
Our client is a market leader in marketing, communications & printing and following a significant business expansion is now recruiting to strengthen their Customer Services team by looking for an **International Customer Services Advisor**.
For the **International Customer Services Advisor, **we are looking for an induvial with “an eye for detail” and accuracy, able to multi-task, with good communication skills and can follow process.
This will be a **hybrid role**, working from home, with once per week visits to the offices based near Stockport.
Key responsibilities for the **International Customer Services Advisor **will include:
- First point of contact for customer complaints and escalation point
- Update & provide tracking information to customers & internal managers
- Monitor, report and investigate customer complaints
- Provide support and comprehensive product / service information to customers
- Build relationships with customers
What we are looking for in the **International Customer Services Advisor**:
- German speaking (or French or Spanish or Italian) would be advantageous but not mandatory
- Excellent team working skills
- Excellent customer service skills
- Ability to multi task and manage multiple job
- Excellent written and verbal communications skills
- Microsoft Office experience
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00 per year
**Benefits**:
- Company pension
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Work from home
Schedule:
- Holidays
- Monday to Friday
Work Location: Hybrid remote in Stockport
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